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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,174
This company responds to reviews on average within 16 days

Instant Feedback

237,871 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Sarah K.
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Excellent t shirts that fit me perfectly - except for the paper tags on the inside on the left side of the shirt. They're so itchy and irritating. I've tried cutting them off but you can get the whole tag without implicating the stitching holding the shirt together. Almost perfect.

Date of experience: February 22, 2026
Florida
1 review
0 helpful votes
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Excelente
March 4, 2026

Muy buena, sacan lindos diseños y buenas telas

Date of experience: February 22, 2026
Arizona
1 review
0 helpful votes
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I bought two items and they were too small, so I returned them. They ask you a ton of questions, and on top of that, you have to pay for the return shipping. I paid $21. I'll never buy from them again. Bad experience.

Date of experience: February 21, 2026
Louisiana
1 review
0 helpful votes
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Doesn't fit
March 3, 2026

Please send information on returning. It's too big overall. I ordered extra large and large going by your size chart.

Date of experience: February 21, 2026
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Saint Lucia
1 review
0 helpful votes
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Shipping took too long
March 3, 2026

I could not track my order and the shipping took to long. And a few minor imperfections with the dress.

Date of experience: February 21, 2026
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Virginia
1 review
0 helpful votes
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NO delivery
February 28, 2026

My order never arrived. I am not able to request a refund as the order was never filled. Horrible experience, do not recommend. Can not unsubscribe form their site so still getting emails that just continues to infuriate me.

Date of experience: February 18, 2026
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

California
1 review
0 helpful votes
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Do not buy from this company
February 28, 2026

I bought 2 items from this company and it ran really small and very poor quality. I attempted to do a return. First the company sends me an email asking if they gave me back 10% I could keep the item. I said no why would I want items too small. Then they emailed and offered 30% back and I could keep the item. Again I said no. Now they send me a email saying I have to pay for it to be sent back. They still have not sent me a return label. This company is impossible to deal with. Save yourself a headache and do not buy from them.

Date of experience: February 18, 2026
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

California
1 review
0 helpful votes
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2 Cancelled Orders
February 28, 2026

I made 2 separate orders both of which were charged to my card. However, they would not ship the orders, saying they required me to email photos of my credit card (which no sane person would do). I ultimately got refunded, but was out the money for more than a week.

Date of experience: January 11, 2026
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Virginia
1 review
0 helpful votes
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I am not satisfied.
February 27, 2026
Updated review

I am not satisfied. The dress was 2 sizes too small. I have tried to contact the company to find out the method for returns - unsuccessfully.

Date of experience: January 28, 2026
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


I like the process
January 21, 2026
Previous review

I like the process. I can comment further once I get my purchase. I think I'm going to like it, though. It was quick & simple. Now, only if it's encrypted & safe, you have a new customer. Thank you I look forward to making the payment within 30 days.

Date of experience: January 11, 2026
Canada
1 review
0 helpful votes
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Soft comfy relaxed fit pjs
February 26, 2026

The material is beautiful and this is a more relaxed fit of your size. I probably could've gone down a size especially the top is baggy, but it will work.

Date of experience: February 16, 2026
Australia
1 review
0 helpful votes
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Great quality
February 26, 2026

The dresses I have purchased now and in the past have been of great quality - for everyday wear. Just when purchasing I would recommend going up one size bigger to what one would be. Overall I'm one happy customer. So many compliments I've received when wearing the dresses - I like the fact they're different - as for price I'd say there're reasonably priced. I WILL continue to by from this site again.
Thankyou

Date of experience: February 17, 2026
Florida
1 review
0 helpful votes
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Satisfied with customer ser
February 25, 2026

Sneakers are beautiful. I ordered the wrong size, but they were accommodating with the exchange process

Date of experience: February 14, 2026
Canada
1 review
0 helpful votes
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Took a while to receive my dress but they were quick to respond to my email. Very satisfied with the service and quality of the dress!

Date of experience: February 14, 2026
California
1 review
0 helpful votes
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Superb quality
February 24, 2026
Updated review

I ordered two outfits for holiday and I love them both. As advertised a superb quality. Delivery took a while but totally worth it. Thank you

Date of experience: February 14, 2026

Quick and easy to use website
January 20, 2026
Previous review

Quick and easy to use website

Date of experience: January 10, 2026
Nebraska
1 review
0 helpful votes
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Happy customer
February 23, 2026

I always have a pleasurable experience shopping with you guys. The clothing I purchase never disappoints! Always top quality and looks just like the pictures.

Date of experience: February 13, 2026
GB
1 review
0 helpful votes
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Poor communication
February 23, 2026

I had to contact customer service to ask where my purchase was.
It was takin so long to come i wondered if I had been scammed.

Date of experience: February 13, 2026
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Colorado
1 review
0 helpful votes
Follow Jacqueline E.
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Postage charged when items arrived
February 22, 2026

I had to pay 12 dollars to the post office to get my order after paying shipping to your company. I will not order anything again. Disappointed.

Date of experience: February 12, 2026
California
1 review
0 helpful votes
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Swim suit not true to size
February 22, 2026

The swim suit is a medium but it fits more like an extra small. Also. It took a long time to receive the order.

Date of experience: February 12, 2026
ChicME O. Chicme Rep
1 month ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Australia
1 review
0 helpful votes
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Cute Dress - Love it!
February 22, 2026

Looks just like the pictures. Colour is also true to pictures. Fairly quick delivery and good price. Overall happy with my purchases from ChicMe.

Date of experience: February 2, 2026
Michigan
1 review
0 helpful votes
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Return please
February 21, 2026

I was on vacation and I just got back and I found your package in my mailbox so I tried on the outfit and I'm not happy how it fits me. It looks great in the photo but it does not fit my body well at all. I don't like it I would like to return it and get a full refund. Please explain to me how I get the shipping label and how I can return this package I have not wanted it is still brand new in the bag. I just want to return. Please advise.

Date of experience: February 11, 2026
ChicME O. Chicme Rep
1 month ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,