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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I received the item and have been waiting to get a confirmation from you on how to return the item. I send a couple of emails to get instructions on how to return it and no one has responded.
Take too long to arrive so I had to go buy another outfit to wear for my occasion
My order arrived on time. I choose the blue color. The material us thick warm and simply beautiful
Very expensive and high shipping costs
Happy with my purchases. Not the greatest quality materials but no complaints as the prices are more than fair.
The clothes look amazing on the site, but in reality nothing fits!
Great easy to locate plenty of sizes to choose from
Package came ripped and product was dirty where the rip was in the packaging.
Great great great great great great job and thank you for the offer and the kids are very welcome to
Easy to navigate website. Unfortunately item of clothing is poorly made and doesn't look good
Easy to use website, expensive P&P
Ordering and shipping were fine. The dress was very big on me and I needed for special occasion. When I asked to return they kept trying to give me a bigger refund percentage instead of just allowing me to return the dress for a full refund.
I purchased these outfits for my wife she looked comfortable and sexy delivery did not take long very satisfied.
I will never use this company again. I asked for my money bag wanted to return their merchandise and never heard a reply back. I requested my entire amount of money. They wanted to give me a portion back, not happy.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
My order was delivered later than expected and articles were split requiring 2 deliveries.
Two out of the 3 items do not fit. I requested a refund; however, I was only offered 10% to keep items. They don't fit, why would I need to keep them? I offered to send them back for my full refund but was bullied into accepting a partial refund and keep items. These are egregious practices.
My order came in quickly and the boots are beautiful and fit very well! Totally recommend!
No me sirvió ninguno de lo que pedí necesito me llamen para saber cómo puedo devolverlo mi número es *******408
Hola,
Gracias por informarnos de su queja.
Si tiene alguna pregunta, envíenos su número de pedido o la dirección de correo electrónico con la que se registró a [email protected]. Resolveremos el problema lo antes posible.
¡Que tenga un buen día!
Atentamente,
I was actually thrilled with the time taken to deliver.
The tank tops are perfect! The cut is super stylish and the fabric is top tier!
The delivery was promised on time with no issues with the product! I definitely will purchase again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,