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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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East to order and I no I can wait anything from 2 to 4 weeks
Ordered at the beginning of June, took until 10th July to arrive but it was worth the wait
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I've had some really nice things from you but the quality on the last lot of things have got worse
Great ordering & delivery.The put fit I found very big and wanted to return but this wasn't an option.Was offered a refund of a percentage of cost which I never got.It's cost me £17 to have it altered to fit.
Deux articles ont fini à la poubelle
Matière affreuse et beaucoup beaucoup beaucoup trop grands malgré la bonne taille
Hadn't used ChicMe before but saw it so had a look and saw this outstanding yellow top.
I am definitely going to be a lifetime customer! I am completely satisfied with the quality, the timeliness and the overall experience of purchasing online!
The clothing was too big. I understand estimate the size chart. That's the hardest part about ordering online.
Overall my purchase was great but the smell of the clothing was horrible! It smelled like someone smoked a pack of cigarettes around my order. Even having it sit out for a couple days didn't change the smell!
Don't buy this cheap stuff! Terrible experience. Never again.
I was expecting the delivery to be longer but it came in so fast, overall great experience and will definitely order again soon.
The order took longer than I was told. Close to 2 months waiting on this order. Not cool and you not give good customer services
I have tried several times the quality of these clothes is a mess it makes u so upset u order stuff an y'all send out poor quality clothing,, just a rip off
Great customer service …….,,……………………………………………………………………………..
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

