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ChicmeReviews 45,990

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,032
This company responds to reviews on average within 15 days

Instant Feedback

237,565 reviews

We monitor reviews for authenticity

Michigan
1 review
6 helpful votes
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Terrible
April 20, 2017

There should be a way to have them shutdown...! I stillchave not received my order yet, no customer service... stay away from sites with pictures of cute clothes for cheap.

Date of experience: April 20, 2017
Washington
1 review
7 helpful votes
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Poor
April 20, 2017

This is a very poor website it's been almost a month and I never got my jump suit I'm so pissed I should have read the reviews first a lesson learned and I will be letting everyone know they running scams for money

Date of experience: April 19, 2017
Canada
3 reviews
15 helpful votes
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I had read the reviews but I chose to ignore it and still order $100 worth of clothes when it came it looked like something a 2 year old would sew totall different from the pictures. Please do not be like me and ignore reviews

Date of experience: April 18, 2017
Nevada
1 review
6 helpful votes
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You liar, you obviously work for the company. Everyone can see that. The way you went on about the stitch and seams was the give away. People only mention these things if it's bad. I ordered clothes from Chic me. I paid for a rush on my order. I was supposed to get my order 3 days. Almost a month later and nothing, so I filed a despite with my bank. I then read that a lot of people don't receive their order and the ones that do, there are always clothes missing. The clothes they receive are all very poor quality. Cheap looking poorly stitched. Just cheap looking junk they can't even wear.

Date of experience: April 18, 2017
Michigan
2 reviews
6 helpful votes
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Dissatisfied
April 17, 2017

I'm still waiting on my order it's a black and white strip pants suit they say was shipped were I don't know it haven't came to me and I can't get no response from Chic me. They want answer no phone calls from the number I looked up and they want respond to no emails. I have got a order from them but they sent wrong order I ordered a blue jumpsuit they sent purple and it looked so cheap and ordered a camufluage ripped jumpsuit they sent a regular jumpsuit. But haven't received my black and stripe jumpsuit they said they shipped that never came

Date of experience: April 17, 2017
Washington
1 review
7 helpful votes
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Their boots are cheaply made and when I asked for a refund they stated I have to pay for the shipment.
Why is that when the boots are defective! Their clothing is made of cheap material and poorly stitched

I also took pict. And sent them to the company

Date of experience: April 17, 2017
North Carolina
1 review
6 helpful votes
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Horrible...
April 17, 2017

I am in the process of trying to cancel my order and they are giving me the run around... I just want my money back and to cancel the order... how hard is that?! I will be letting all my friends know NOT to order from their website

Date of experience: April 17, 2017
California
2 reviews
0 helpful votes
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Love love love this dress. Cannot wait to wear it tomorrow night to my birthday dinner. This is a very well made, top end dress. Quality and seaming are great and it is a weighty fabric that is very forgiving to figure flaws. At my age (58) even though I am a small woman (size 4) I like a heavier weight fabric that hides lumps and bumps. This dress really delivers.

Date of experience: April 16, 2017
Kentucky
1 review
4 helpful votes
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I ordered a dress on March 31,2017 and 12 days later I went to the Website to check on my order and it stated Order shipped. Contacted customer Service and a day later they tell me the item is out of stock. Stay away from this website.

Date of experience: April 13, 2017
Australia
1 review
3 helpful votes
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The fabric dress really poor... I am a dressmaking and normally the dress chic me product is for a lining not for the dress...
Really disappointed... Will be go to the rubbish soon...
Waste your money and time to shopping from this online shop...

Date of experience: April 13, 2017
GB
1 review
3 helpful votes
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If these companies made it clear they're in China then the customer would automatically know to order a larger size. When you consult chic Me about a refund because THEY have sent YOU the wrong size they offer you a measly fiver refund. What the hell am I supposed to do with £5. STEER CLEAR PEOPLE, I wish I'd have read this site first.

Date of experience: April 11, 2017
Virginia
1 review
2 helpful votes
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This site is horrible. The items look very appealing and cute on the ladies. This is deceiving. I recieved an item that was a horrible knock off of the original. I contacted the site and asked for return but will not pay for shipping. The return shipping was more than the item. I'm giving it to goodwill and maybe someone can use it for a costume or scraps.

Date of experience: April 11, 2017
Canada
1 review
3 helpful votes
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Just ridiculous. I purchased close to 400$ CAD of articles in February. It is now April 7th I was able to cancel my orders. It states I will be refunded between 5-7 business days. I then see 3 days after i cancelled the orders, they proceeded to ship the items AFTER I had cancelled my orders. This was their message to me "
Dear friend

We found your package has shipped out with tracking no *******, you can check it on this website http://track.yw56.com.cn/en-US,
It's normally take 15-20 days to arrive your city from the shipping time, if you have not received your package within this time frame, pls feel free to contact us, thank you.

Chic me

Are you kidding me? I've waited almost two months for my items!
I was very well aware that it takes 15-20 days for arrival. Live & you learn.
I will never nor recommend shopping on chicme.com
By far the worst level of customer service.

Thanks a$$ holes.

Date of experience: April 7, 2017
Lizzy M.
GB
1 review
7 helpful votes
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Appauled
April 7, 2017

I have just recelved my rather expensive ChicMe order (I had ordered a fair amount) but to be overcharged £61 is outrageous. It was clear from receiving the parcel (deliverd by CNE Express Ltd - founded in Shanghai) that it was going to be an unpleasant experience.

I had not received a confirmation email after paying for my products, and from reading reviews, the 10 days it took to deliver was a bit of a surprise.

Some of the products were the wrong size or small, others were missing, others were disintegrating as I was taking them out of packaging, and all were completely different from their counterpart photos displayed on the chicme.com website.

I then looked online to find any customer service details, to which I found, but it says that their HQ is in the UK, of which I am a resident. This kind of fraudulent behaviour I would not expect from either the UK or USA, which is where originally the information guided me to believe the company is based.

Disappointed is an understatement.

Date of experience: April 7, 2017
Pennsylvania
1 review
5 helpful votes
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I want to start by saying I have ordered a couple things that I was "OK" with but unfortunately I have had more bad experience than good with them. I've ordered a small before but had gotten a medium dress and nothing was done about it. I won't dwell too much on the quality of products because this site is super cheap and you get what you pay for. I have ordered items that were suppose to get to me at a specific time but never did. But inspite all that the thing that UPSET ME THE MOST was that not only ONCE but TWICE they have taken my money when the item was out of stock. How can u charge me for something you don't even have? I am still waiting on my refund for those items!

Date of experience: April 6, 2017
New York
1 review
2 helpful votes
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I have been waiting 2 weeks, and i haven't even gotten an email of confirmation but they damn sure took my money! If i don't get a response I'm suing them!

Date of experience: April 4, 2017
California
1 review
3 helpful votes
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What ever you do, do not waste your money and time. You will never get your items, be disappointed in the quality and spend countless emails trying to rectify their incompetence. Never Ever Again. And they offered me $2 in credits for my trouble to a site I will never visit again.

Date of experience: April 2, 2017
New Jersey
2 reviews
2 helpful votes
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Cheap / scam
April 1, 2017

I ordered swimsuits from there and the large was like a small I tried to return it and they just argued with me. That's some crap. Oh and they are made of cheap scratchy material. It was shipped from china and they want me to pay shipping to ship back a $15 swimsuit to them. DONT ORDER FROM THEM!

Date of experience: April 1, 2017
Delaware
1 review
4 helpful votes
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Stay Far Away
March 30, 2017

Ordered three dresses over two months ago for a birthday party I was attending. I wasn't aware until AFTER I ordered that the ship time was 3-25 days as the shop is located in China. Two months later, I still have not received them. I contacted customer support who told me my order was delivered and if I had a problem to contact my local post office. What a rip off! I wasted $62 on absolutely nothing. Save your money on the rip off store.

Date of experience: March 30, 2017
California
4 reviews
2 helpful votes
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I bought three pieces of clothing, although the logistics speed is a bit slow, but the quality and style of clothes is still very good. If you want to buy popular clothes, Chic Me website is a good choice.

Date of experience: March 29, 2017