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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Excellent quality of clothing excellent price good material just loved it
I am writing to get hold of customer service in regards to my order and then the chat person connects to another site where they are asking me to CA$2 to look into my order.
This is the first time I have ordered through this website and I am not happy with the customer service or the company itself.
Product was as described, and sizing perfect. Email updates on delivery, perhaps too many emails in general from the company following my purchase, but they are serving as a reminder to order another item because I loved it so much
I was able to make my Oder with ease by looking over the reviews, also looking at the product description
I was very happy with my purchases and with the communication from the seller. They take a couple of weeks or do to be delivered but as long as you expect that it's not a problem.
To many nice things to pick for all occasions could spend a fortune each time I place an order
I placed my order in January and never received it, they gave me the runaround had me doing all the leg work and they knew that the package was never delivered. Someone just told me to file a police report/which in turn can be reported to the FBI. They supposedly have a special unit for these types of issues
Quality of both items were awesome. Thank you for having a high standard of items. Some places do not do this.
I have ordered more so I like it hit and miss with sizes but over all liked what I got.
I needed to return items and the process was disappointing as I was being asked to compromise multiple times. The return policy needs to be simplified.
Items took very long to arrive. Poor customer service when attempting to contact someone. Poor quality of clothing. Small tear, uneven stitching and buttons don't match up to buttonholes.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members