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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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First of all I waited over a month and a half for my items and if I didn't reach out to the supplier to find out what was going on I wouldn't have known that one of the items was not available and they were waiting to send everything together! When I finally got the items I was so disappointed with them. Poor quality and workmanship. I'll never order from this site again. I also just got rid of the items and saved myself the hassle of returning.
The shoes are true to size and very comfortable. I will order again from chic me.
Plusieurs commandes passé sur ce site, je n'ai jamais été déçue!
Took over a month to get my product then the sizes are way off and now i am still emailing them and negotiating my money back. They keep offering me 10% or 25% of my money for something that doesn't even fit. They take over a day or two to respond and giving me the way around and delaying the process to return my money for a clothes that is cheap quality and not even the same as the one in pictures.
Not the best.cant find out how to return what dont fit and the shipping said 10 days and it was 3 weeks
Company has great CS. My order was running late and they took care of the situation. Back ordered
Having a hard time to get a refund. The dress is too big and looks like it was sewed together in 2 minutes.
I will never order from this site again and advise my friends not to as well
It is not very easy to sort issues or get refund when some products were too big and therefore no good to me.
Just want my money back or my clothes I ordered, I have neither.
One dress fit me great and the other was too big but both were a medium.
Really good from start to finish very pleased with my goods
Absolutely appalling, sent a basic shirt not a shacket, brought on recommendation from a friend who as a lovely shacket from you
And I'm now way out of pocket as I paid 28 pound including shipping,+I have now paid 7.30 to return and still no refund
Size was not true. Way too small and cheap looking fabric. Took way too long to come in and missed my event
Very bad experiences within the products, and also difficult returns and refunds.
Alles kam wie bestellt, Größen passen gut Material etwas billig
Mijn pakket nooit ontvangen. Hun koeriersdienst colli prive worden nergens geholpen. Nemen geen telefoon op antwoorden niet op mails. Geld kwijt en pakketje nooit ontvangen. Zielig om met zo mensen te werken. Mensen koop nooit bij deze firma zijn oplichters met hun colli prive
Just ok could have been better, fabric is thin and doesn't fit quite right
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

