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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,251
This company responds to reviews on average within 16 days

Instant Feedback

238,149 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Jumpsuit
July 19, 2023

Very good quality, quick delivery and was very happy with the item

Date of experience: July 19, 2023
GB
1 review
0 helpful votes
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Delivery from chic
August 18, 2023

I had quite a delay from product being out of stock and got my order in 2 packages from 2 different companies. Royal Mail delivered one perfectly and Evri delivered the other and just threw it over my fence into a lid of water in the bad weather too so when I got it I had to wash all the items as they were literally flooded! Evri has delivered other products this way and I now refuse to order from anyone who uses them as a delivery service. Not because I don't like the company but because I am sick of paying for a product that gets ruined by them

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
NL
1 review
0 helpful votes
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Bestelling
August 18, 2023

Product anders dan op foto zware stof waardoor model anders valt

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
Pennsylvania
1 review
0 helpful votes
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Shoes
July 19, 2023

Thank you they are great and I'm awaiting another order of shoes and an outfit.

Date of experience: July 19, 2023
Florida
1 review
0 helpful votes
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Good stuff!
July 19, 2023

Site is easy to use, prices are good, shipping was fast. No complaints here!

Date of experience: July 19, 2023
GB
1 review
0 helpful votes
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My purchases
August 18, 2023

The goods I bought were ok. But you get what you pay for

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
Connecticut
1 review
1 helpful vote
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Chicme are the worst. I have ordered from them before with no problems. But in December of 2022 I placed 2 orders and never received either of them. I have been corresponding with Chic me and they offered me a $20.00 coupon for the loss of over $200.00 Wirth of merchandise. I am still searching 07/18/23 for some way to get my money back. I will never shop with chic me ever again and I spent alot of money with them. I don't like the way they treat their customers.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
Canada
1 review
0 helpful votes
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I had a wonderful experience shopping on this site

Date of experience: July 19, 2023
Florida
1 review
0 helpful votes
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Returns
August 18, 2023

I was sent the incorrect size, I ordered a size large and received a size medium. The matching shirt had lace on the sleeves and it was itchy.

They originally offered 10% off my next order, I countered offered with 20% to offset the cost. I sent pictures of the bar codes.

No response.

This is my last order I will ever make with them.

I have spent more than $500 on this website with the anticipation of spending more.

I hope the ghosting tactic is worth the loss of a customer as well as a bad review.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
Denmark
1 review
0 helpful votes
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Better than expected
July 19, 2023

Quick, easy convenient, lovely dress, good quality and fits well

Date of experience: July 19, 2023
Texas
1 review
0 helpful votes
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To return items not good service
August 18, 2023

To return the items back is taking forever, it is not a simple return process, plus there say there will only if me back 10% refund. That is crap, l want my refund back plus l will have to pay shipping too, l don't think l will be shopping here again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
GB
1 review
0 helpful votes
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Top
July 19, 2023

Very quick delivery only took a week and half to come. But disappointed with the return option as there wasn't one! Only and robust answer service that got back to you a few days later but didn't give me an option to return one item.

Date of experience: July 19, 2023
GB
1 review
0 helpful votes
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Sizing
August 18, 2023

Need to be more correct in sizing. I ordered the same sizes for all goods but some came up small, others too big some just right

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
GB
1 review
0 helpful votes
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Disappointed
July 19, 2023

Delivery was a little slow
And quality was not as advertised

Date of experience: July 18, 2023
GB
1 review
0 helpful votes
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Dungarees
July 19, 2023

Love this I've ordered another 2 in different colours so comfortable and washes well I'd definitely recommend

Date of experience: July 18, 2023
California
1 review
0 helpful votes
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It took over a month to receive and I'm very upset that you use black AI models amd all the products come from China! I was told 9 to 12 business days and that was false. No customer to contact and tried to communicate via text and the person stop responding when I asked about my order. Very disappointing. Definitely reported to the better business bureau. I want to send back but I know I won't get my money back.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2023
Australia
2 reviews
0 helpful votes
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The product never looks the same
July 19, 2023

Easy and quick not really that happy with my orders

Date of experience: July 18, 2023
Australia
1 review
0 helpful votes
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Great service. Very pleased.
July 19, 2023
Updated review

Love your company. Clothes are great fitting service is wonderful. Thank you.

Date of experience: July 18, 2023

Love your style
February 27, 2023
Previous review

Love your style. Nice

Date of experience: February 27, 2023
Georgia
1 review
0 helpful votes
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Bad quality
August 18, 2023

Quality of materials not good and too difficult to return

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2023
New York
1 review
0 helpful votes
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Very happy!
July 18, 2023

Good and easy to select items from page, I haven't tried the items yet

Date of experience: July 18, 2023