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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I have spent over an hour trying to start a return of the blouse and jacket I ordered. Both pieces were not good quality.
The product I ordered was cut extremely small, I which I understand from a different country but I should be able to get an exchange or a full refund. I was offered 10%refund for items I can't do anything with.
Great experience ordering from chicme. The item fitted perfectly for a wedding. Only issue was how long it took to delivery, but not a major problem, as I received the item on time.
I got a variety of items and am happy with them all! My favorite is the U Neck contour tank with build in bra. I reordered several of them, they are so comfortable and offer support even with no bra (and even for the larger-chested ladies)!
I updated my address in my profile, spoke to several support personnel, and still my items were not only split into two packages, that arrived in different dates, but delivered to the wrong address.
Items were never delivered. Contacted the company several times. They would not do anything for me. They just said it's on the shipping company. No help contacting them either.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I ordered a jumpsuit for my holiday three weeks to a month ago and not sure if it will be with us in time for us leaving on Thursday.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Really like the jumpsuit I purchased but ordered it in 2 different sizes and a chain, the chain arrived first, then one jumpsuit and I'm still waiting on the other to arrive, seems very slow.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Total disappointed. Worst customer service. My order was not complete and they never process the refund.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Ive been trying to do a return and they are no help. I have emailed several times and no response. I will never do business with them again. The quality of their clothing us terrible
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I ordered a jacket. When it arrived it was out of shape and didn't fit. There were no instructions anywhere I could find on how to return it. I opened an online chat and asked, but no-one responded so having waited online for an hour I came off it and tried to find an email. This was equally difficult - it's as if they don't want you to return anything! I found an email so sent an email. I waited another week to get a reply but didn't get one, so I googled in other chats and found another email address that someone had used in the same circumstances. This person replied and said I couldn't return because I was now out the timescales (by a couple of days!). I pointed out that I wasn't when I had tried to get hold of them originally and had there been clear instructions either online or on the packaging when it arrived I wouldn't be. They offered $5 coupon! I pointed out this was useless as I had a £35 jacket that doesn't fit, and I was absolutely not going to be buying something else and giving them more money so that I could use a $5 (what a con!) so they offered me $10. I said this wasn't acceptable and that I would even be willing to exchange instead of return to try a smaller size, which would cost them nothing and actually save them the $10 but they refused and told me to have a nice day! I will never be buying from them again. PS. Anyone want to buy an out of shape £35 jacket that doesn't fit well?
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Not received item Ordered weeks ago and still not received will not order again even though stuff looks nice
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Orange dressed received was stained and then the replacement dress is also stain. Would like a refund.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I spent $1590 on 9 items. 3 items didn't fit properly o I wanted to return them. They emailed me every day for a week trying to convince me to take a discount off items instead if returning. It was frustrating and a huge waste of my time. Never shopping there again.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Still waiting for the parcel to arrive. Not t sure how long it takes but has been an awful long time
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
From the time I placed my order to timely delivery, I was blown away! Also the product quality is excellent, I'm totally satisfied with my overall experience! I will definitely recommend
The item I ordered is too big and doesn't fit. Trying to do an exchange was basically impossible. They offered me a "percentage" of the total cost as a refund and for me to keep the item.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service.
Very slow, has no variety of shoes Very slow, lacks a variety of shoes, needs more variety of clothing and accessories
I ordered 3 t-shirts they were supposed to have a built-in bra. While it took over a month to get them, which would have been fine, they are just plain t-shirts - no built-in bra! Couldn't be more disappointed!
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,