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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Really like the jumpsuit I purchased but ordered it in 2 different sizes and a chain, the chain arrived first, then one jumpsuit and I'm still waiting on the other to arrive, seems very slow.
Total disappointed. Worst customer service. My order was not complete and they never process the refund.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Ive been trying to do a return and they are no help. I have emailed several times and no response. I will never do business with them again. The quality of their clothing us terrible
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I ordered a jacket. When it arrived it was out of shape and didn't fit. There were no instructions anywhere I could find on how to return it. I opened an online chat and asked, but no-one responded so having waited online for an hour I came off it and tried to find an email. This was equally difficult - it's as if they don't want you to return anything! I found an email so sent an email. I waited another week to get a reply but didn't get one, so I googled in other chats and found another email address that someone had used in the same circumstances. This person replied and said I couldn't return because I was now out the timescales (by a couple of days!). I pointed out that I wasn't when I had tried to get hold of them originally and had there been clear instructions either online or on the packaging when it arrived I wouldn't be. They offered $5 coupon! I pointed out this was useless as I had a £35 jacket that doesn't fit, and I was absolutely not going to be buying something else and giving them more money so that I could use a $5 (what a con!) so they offered me $10. I said this wasn't acceptable and that I would even be willing to exchange instead of return to try a smaller size, which would cost them nothing and actually save them the $10 but they refused and told me to have a nice day! I will never be buying from them again. PS. Anyone want to buy an out of shape £35 jacket that doesn't fit well?
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Not received item Ordered weeks ago and still not received will not order again even though stuff looks nice
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Orange dressed received was stained and then the replacement dress is also stain. Would like a refund.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I spent $1590 on 9 items. 3 items didn't fit properly o I wanted to return them. They emailed me every day for a week trying to convince me to take a discount off items instead if returning. It was frustrating and a huge waste of my time. Never shopping there again.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Still waiting for the parcel to arrive. Not t sure how long it takes but has been an awful long time
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
From the time I placed my order to timely delivery, I was blown away! Also the product quality is excellent, I'm totally satisfied with my overall experience! I will definitely recommend
The item I ordered is too big and doesn't fit. Trying to do an exchange was basically impossible. They offered me a "percentage" of the total cost as a refund and for me to keep the item.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service. Super service.
Very slow, has no variety of shoes Very slow, lacks a variety of shoes, needs more variety of clothing and accessories
I ordered 3 t-shirts they were supposed to have a built-in bra. While it took over a month to get them, which would have been fine, they are just plain t-shirts - no built-in bra! Couldn't be more disappointed!
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Comme j'ai dit avant c'est très joli tous les deux pièces c'est très beau la couleur la matière et ça me va très bien la taille impeccable merci beaucoup
Very satisfied great quality good value for money and fast delivery I will always recommend to shop with your online store
Took ages to arrive and wrong size sent gave up impossible to contact tried to email and just bounced back did want to order more items but summer will be over before they arrive
Very disappointed I've payed for goods and not received it's been just on four weeks and no goods I thought once payment had been taken goods would of been dispatched but this is not the case
Still not arrive weeks later no email updates to taxk delivery really poor l service would not recommend
No communication. Ordered over a month ago and never received order. I now doubt I ever will. I regret ordering this brand. A gift for my wife. Very disappointed.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Items didn't fit and would let me return for a refund offered me a partial. Refund to keep items I can't use
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,