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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Horrible experience! I will never order from them again! Beware before you buy from these people! I researched and measured myself closely before buying from them or anyone online. I purchased something and it did not fit but wasn't worried because it says clearly that there are easy refunds. WRONG! You have a 14 day window and it has already been a week. I am trying to return my purchase, which they did respond to me that I have to pay to return it and I can get 10% off my next purchase! No money back. No credit. No nothing! What is that? Be careful before you buy. I am out $53. Never again!
Purchased items in march and never been delivered no contact from them, disappointed with their customer service
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Over a month later and still no delivery. Contacted for a refund. Response has been slow and very unprofessional
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Took over a month to receive. Still waiting for another item. Zipper was broken in the first shipment. Refund for another item I purchased was 3% of the total. Totally not worth it.
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I have already indicated to you that it is too large, I will never be able to wear this. It is very beautiful I love it it is extremely heavy not sure how hot it's going to be but there is no way on earth and it is a large which is at 8:10 I believe which is what I wear but this is huge the elastic in the back just hangs down to my behind the breast area is for some woman that has huge breast I do not
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Yours sincerely,
Took quite a while to come as they had to re stock but replied straight away when I queried it! Lovely dress and great fit so very pleased overall.
I ordered 3 items $40 each one and where delivered late When I tried them I noticed that not fit started to return and they didn't accept my return They didn't send the return label. I lost $120
Hello
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
My orden have more than 16 days delays I need a response or my money back it is so frustrating to be waiting for something and never arrive
Hello
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Can you pleeeeeze help me. I'm very stressed I payed for a white vest / long shorts suit ages ago & I have not received it
Hello
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Never received order and set 15 minutes away from me for about three weeks at the distribution center in Ontario
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
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Yours sincerely,
0 * DO not recommend ordering off this site as item has still not turned up and we ordered on 22nd march. We chased the order up and they advised the outfit was out of stock and they would send as soon as received it was well over 10 days and we reached out again to chase it up no answer off the phone calls just said "user busy" then I messaged the customer service team on WhatsApp they got back to me advising it had gone to the post office we called our local post office and they advised it was NOT there and never had been sent there. Called another number which was given said user not recognised terrible service! We either want the item or a refund!
Chic me service is fine however the parcel has never been delivered to date despite contacting the delivery agents Globsl Express with a delivery date it is still not here
Took a long time and when I wanted to cancel my order they didn't and wouldn't return my money. They then decided to ship the products. Everything I got was too big and cheaply made. Never again!
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
People need to know about this site, they're fake, you order, make payment, but they tell you the item is out of stock but will restock, this are strategy to make you forgot your money with them. I've sent numerous emails to them and asked for refund and no one is responding.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Took 3 weeks to get the order, asked to reach local post where is my package, left me alone to deal the issue, and clothing quality was poor and aful
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
The clothes are so pretty and the size is perfect for me! Great quality! I loved it! I recommend it!
Items arrived quickly and as pictured. Good quality. Have ordered many times from Chic and never disappointed.
I ordered an outfit that cost me over $40 and it was too large so I responded back to them asking them for a return label and they told me that they don't do return labels. This is the worst website ever I highly definitely will never ever order from ChicMe again I contacted my bank. We are disputing this. I want my money back into my account. I have sent numerous messages to them and they keep telling me that I have to pay to send it back. This is unacceptable. I paid $40 for this stupid outfit and you're not gonna give me my money back. Do not order from ChicMe. I'm just telling everybody they are horrible! I also waited over a month to get the outfit that was extremely to large!
I ordered an outfit and it's so big and I asked for a return label since I paid over 40 bucks for it and they said they don't do return labels! This is not the way customers should be treated! So now I reported them to Facebook since they will not send the label nor refund my money back to my account! I'm still waiting for my paid label to be sent and I also disputed this with my bank! They better refund me! I definitely won't ever order from them again that website is horrible!
My package was stolen and customer service was no help they keep referring me to the horrible delivery service they use who referred me back to Chicme. No offer to resend the items or give me a credit. I lost $80 and have no outfits. Will never buy from them again
I'm disappointed that I still haven't received my entire order when it has almost been a month from placing the order. I was provided a credit for my next purchase but do not want to make another purchase at this time due to this experience. Tracking shows no updates for the past 6 days. Very disappointing
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,