Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Chicme

Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
grey stargrey stargrey stargrey stargrey star

Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,204
This company responds to reviews on average within 16 days

Instant Feedback

237,941 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Karen P.
Unfollow Karen P.
Share Review
Report Review

Everything went well no dramas. Delivery was faster than I expected products were spot on thank you.

Date of experience: August 19, 2025
New York
1 review
0 helpful votes
Follow Serethia H.
Unfollow Serethia H.
Share Review
Report Review

Disappointed
August 28, 2025

The item that I chose was delayed, therefore I could not wear it for the occasion. It arrived very wrinkled with no tags.

Date of experience: August 18, 2025
ChicME O. Chicme Rep
7 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Sweden
1 review
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Share Review
Report Review

The process was easy.
August 28, 2025

I ordered the product and it arrived when I was told it would.

Date of experience: August 18, 2025
Australia
1 review
0 helpful votes
Follow Rachelle W.
Unfollow Rachelle W.
Share Review
Report Review

Brown studied pants
August 28, 2025

Great product. The pants are thin but they look good on. The tops I ordered didn't look as good as in the picture.

Date of experience: August 18, 2025
GB
1 review
0 helpful votes
Follow Lindsay M.
Unfollow Lindsay M.
Share Review
Report Review

Exceptional
August 26, 2025

Bought toy for grandson. Unfortunately I hadn't updated my address and it was delivered to my old address. I got in touch and the parcel was re-delivered to my new address without additional postage costs. I am delighted the problem was resolved so easily. A lot of businesses could learn from this level of service well done and a very big thank you.

Date of experience: August 16, 2025
Florida
1 review
0 helpful votes
Follow Debbie C.
Unfollow Debbie C.
Share Review
Report Review

Happy customer
August 26, 2025

Everything went smooth no problems. Items arrived looking as they were photographed

Date of experience: August 16, 2025
Florida
1 review
0 helpful votes
Follow Suntreecie F.
Unfollow Suntreecie F.
Share Review
Report Review

Long Wait
August 26, 2025

Still have not received my red dress! This is entirely too long!

Date of experience: July 16, 2025
ChicME O. Chicme Rep
7 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Florida
1 review
0 helpful votes
Follow Dawn T.
Unfollow Dawn T.
Share Review
Report Review

Not Happy!
August 25, 2025

The item I ordered was too big, wanted to exchange it for a smaller size, was told NO we will give you 10% off, keep the item. I can't wear it, it's too big.

Date of experience: August 15, 2025
ChicME O. Chicme Rep
7 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Texas
1 review
0 helpful votes
Follow Rholonda F.
Unfollow Rholonda F.
Share Review
Report Review

CS did not allow me to return my items that did not fit in a timely manner in order for me to order the correct size. CS repeatedly asked me to accept a partial refund in which I was not interested being that I did not have the correct size. After weeks of going back and forth I did not get to order the clothes I needed to wear to my 35th class reunion. My experience was not good.

Date of experience: August 15, 2025
ChicME O. Chicme Rep
7 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Illinois
1 review
0 helpful votes
Follow Karolina S.
Unfollow Karolina S.
Share Review
Report Review

Not satisfied
August 25, 2025

One of dresses which I order was completely different than I expected. The material is really not good and color is totally different than i saw on the Chicme websites.

Date of experience: August 14, 2025
ChicME O. Chicme Rep
7 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
Follow Constance C.
Unfollow Constance C.
Share Review
Report Review

Good
August 24, 2025
Updated review

The clothes were of good quality, true to size, however the shipment took longer than expected

Date of experience: August 15, 2025

It was easy to get what l wanted and the quality is...
July 20, 2025
Previous review

It was easy to get what l wanted and the quality is good

Date of experience: July 10, 2025
GB
1 review
0 helpful votes
Follow Clementina A.
Unfollow Clementina A.
Share Review
Report Review

My experience with shopping was not worth it as the cloths was not of standard quality as I anticipated

Date of experience: August 14, 2025
GB
1 review
0 helpful votes
Follow Dawn B.
Unfollow Dawn B.
Share Review
Report Review

Excellent
August 24, 2025

Perfect just as described and delivered way faster than I was expecting.

Date of experience: August 14, 2025
Connecticut
1 review
0 helpful votes
Follow wendie Q.
Unfollow wendie Q.
Share Review
Report Review

NA
August 23, 2025

It was a great experience …I received items on time. No concerns at all

Date of experience: August 12, 2025
Virginia
1 review
0 helpful votes
Follow K B.
Unfollow K B.
Share Review
Report Review

Good quality, true to size.
August 22, 2025

Good looking clothes, I ordered a few pieces and liked all of them.

Date of experience: August 12, 2025
Florida
1 review
0 helpful votes
Follow Kristy F.
Unfollow Kristy F.
Share Review
Report Review

Long shipping time
August 22, 2025

In love with the outfit, but shipping/delivery time is always so long!

Date of experience: August 12, 2025
Texas
1 review
0 helpful votes
Follow Kayla L.
Unfollow Kayla L.
Share Review
Report Review

NICE MATERIAL
August 3, 2025

*I like the dress but it is too small. The material is light and airy and the colors are very nice.
I ordered a red and white dress and a black and white dress. I like the length, it was around mid thigh, but it was too tight around my waist. I'm 5 foot 3 and I weigh one hundred thirty pounds. I think another inch in the waist and I would be able to wear it just fine. I will need to return both of them for a refund if possible. The order arrived in about 10 working days from the purchase date.
I have attached pictures of the two dresses to this review. They are nice, sorry I cannot keep them.

Date of experience: July 24, 2025
ChicME O. Chicme Rep
8 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Georgia
3 reviews
2 helpful votes
Follow Andrila L.
Unfollow Andrila L.
Share Review
Report Review

I tried to return a package to them, because they took so long delivering my package I had to order from someone else. They gave me such a hard time even though it was their fault due to delays. They offer you all these other offers like 5% or 10% off what is that? They will go back and forth with you so long, then they tell you sorry your package is too late to refund its over 14 days. I have read reviews from more then 20 others they have scammed this way just like me. BEWARE DONT GIVE THIS COMPANY YOUR BUSINESS YOUR BE SORRY.

Date of experience: June 25, 2025
ChicME O. Chicme Rep
9 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Florida
1 review
1 helpful vote
Follow TM g.
Unfollow TM g.
Share Review
Report Review

Horrible experience! I will never order from them again! Beware before you buy from these people! I researched and measured myself closely before buying from them or anyone online. I purchased something and it did not fit but wasn't worried because it says clearly that there are easy refunds. WRONG! You have a 14 day window and it has already been a week. I am trying to return my purchase, which they did respond to me that I have to pay to return it and I can get 10% off my next purchase! No money back. No credit. No nothing! What is that? Be careful before you buy. I am out $53. Never again!

Date of experience: June 26, 2025
ChicME O. Chicme Rep
9 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
1 helpful vote
Follow Jenny K.
Unfollow Jenny K.
Share Review
Report Review

Never received my items
May 6, 2025

Purchased items in march and never been delivered no contact from them, disappointed with their customer service

Date of experience: May 6, 2025
ChicME O. Chicme Rep
11 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,