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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,232
This company responds to reviews on average within 16 days

Instant Feedback

238,048 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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My Purchase & Delivery
October 15, 2023

My items that I purchased was nice, But actually how long it took for me to receive the items I'm very disappointed

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2023
West Virginia
1 review
0 helpful votes
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Nice fit
September 15, 2023

Long process but worth it in the end I waited over 3 weeks for my items to come but everything fits very well so it turned out to be worth the wait

Date of experience: September 15, 2023
Florida
2 reviews
0 helpful votes
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Dress
September 15, 2023

Good fits well just wish it didn't take so long to receive I might order from you again in the near future

Date of experience: September 15, 2023
Arkansas
1 review
0 helpful votes
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Descent
September 15, 2023

My clothes arrived at a reasonable time. They fit a bit snug but the shirts are stretchy so it's okay.

Date of experience: September 15, 2023
Poland
1 review
0 helpful votes
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Ordered easily…so far so good! Update: took a long time to arrive and had to chase up but pleased with item when it arrived

Date of experience: September 15, 2023
Texas
1 review
0 helpful votes
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Most items are as advertised.
September 15, 2023

I have received everything in a timely manner.
I placed a new order but at this point I have not received anything.

Date of experience: September 15, 2023
Kentucky
1 review
0 helpful votes
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No product
October 15, 2023

I ordered from them on August 7 th and still haven't received it.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2023
GB
1 review
0 helpful votes
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Never again
October 15, 2023

Put my order in and paid never received my order it got cancelled after 6 weeks and got a partial refund. Never again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
Massachusetts
1 review
0 helpful votes
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The shipping takes entirety too long. I'm writing a review on items I haven't even received yet!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
New York
1 review
0 helpful votes
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Love my new bathing suit and halter top
September 15, 2023

Came quickly and great material. Good quality love the design and feel of the material.

Date of experience: September 14, 2023
New York
2 reviews
0 helpful votes
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Don't like the quality
October 14, 2023

My experience was not good@ all an I will not order anything like that again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
GB
1 review
0 helpful votes
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Lovely fit
September 14, 2023

Just took long to arrive but when they came I was completely satisfied with the quality

Date of experience: September 14, 2023
Canada
1 review
0 helpful votes
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Long Shipping
October 14, 2023

Shipping took quite awhile. I tracked almost everyday and it took about a full week just to fulfill the order. Not sure why packaging takes that long and then another week or so to get delivered.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
France
1 review
0 helpful votes
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Perfect
September 14, 2023

Les chaussures me vont parfaitement.
Par contre, vous nous faites rêver des réductions qui ne sont pas claires.

Date of experience: September 14, 2023
GB
1 review
0 helpful votes
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Great little jacket
September 14, 2023

I did have to wait a while but the company kept in touch and were very helpful

Date of experience: September 14, 2023
Ireland
1 review
0 helpful votes
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I do not received my items
October 14, 2023

I have been waiting over 1 month for my delivery, it never take this long for any other delivery

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
GB
1 review
0 helpful votes
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Length of time
October 14, 2023

Delivery time is very bad I am still waiting for a order from August

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
Pennsylvania
1 review
0 helpful votes
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Items
September 14, 2023

All items as described! Very satisfied! Will order again

Date of experience: September 14, 2023
North Carolina
1 review
0 helpful votes
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Very Comfortable
September 14, 2023

Very Comfortable, Fashionable and inexpensive and the color was on point

Date of experience: September 14, 2023
Ohio
2 reviews
0 helpful votes
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My experience with the customer service department was a complete and total nightmare! All I wanted to do was return one item from a purchase I made because the zipper on the shorts would not open. I asked for a refund Seven (7) times and each time I was offered a percentage discount on the item and told to also keep the item. I had to keep telling them I did not want the item, just my refund. The only way I received my refund was I had to point out that they were in breach of Article 25, Chapter III, of the Law of the People's Republic of China and had also breached their return policy and breached their consumer purchase contract before they agreed to refund my money. I also had to pay the shipping fee to return a defective product. I will never never again purchase anything from this company and I strongly suggest that no one else purchase anything from them if they think they may have to return it for some reason and want a full refund!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023