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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,244
This company responds to reviews on average within 16 days

Instant Feedback

238,114 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Kate X.
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This was my second order and was completely disappointed compared to the first, I'm an l/xl and ordered a 3xl to be safe (in 3 items) and all wouldn't even fit a child, I also had to wait over 5 weeks for delivery

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 18, 2023
GB
1 review
0 helpful votes
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Rubbish
October 18, 2023

Still haven't received my order despite being repeatedly told that it's been delivered when it 100% has not!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2023
New York
1 review
0 helpful votes
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Order is super delayed
October 17, 2023

Perhaps consider another method of shipping. Or ship from the US. I wasn't able to wear my birthday outfit I intended to wear by way of this purchase. The delivery took more than a month. Very disappointing.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2023
Arizona
1 review
0 helpful votes
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Shipping took a month
October 17, 2023

I need to return an outfit and will never order again from this site

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2023
GB
1 review
0 helpful votes
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Products as seen
September 17, 2023

Bought cargo trousers & they were as seen in the pics & thick material

Date of experience: September 17, 2023
California
1 review
0 helpful votes
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Gute Qualität
September 17, 2023

Würde jederzeit wieder was kaufen
Das Produkt gefällt mir

Date of experience: September 17, 2023
Florida
2 reviews
0 helpful votes
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This company is a JOKE
October 17, 2023
Updated review

First off the order was mailed to a totally different address. There were several email exchanges with Chicme advising them I did not receive my order. They refused to accept that constantly saying it was delivered. I obtained the tracking information from USPS which confirmed a wrong address and the order was returned to the sender. ChicMe has offered a credit instead of refunding my money. This is an absolute disgrace, all I want is my money back.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2023

The majority of the items I liked were sold out in...
September 9, 2023
Previous review

The majority of the items I liked were sold out in my size.

Date of experience: August 10, 2023
Cameroon
1 review
0 helpful votes
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Top
September 17, 2023

Top dont have Time to write so long. Make It shorter

Date of experience: September 17, 2023
GB
1 review
0 helpful votes
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Good product
September 17, 2023

Kept informed, well packaged, easy to follow website

Date of experience: September 17, 2023
GB
1 review
0 helpful votes
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True to size
September 17, 2023

Perfect size, good customer service and arrived on the date given.

Date of experience: September 16, 2023
Texas
2 reviews
0 helpful votes
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Very unhappy
October 17, 2023

It's been over a month and I still don't have my merchandise

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2023
Florida
1 review
0 helpful votes
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Satisfied Customer
September 17, 2023

Products true to size, quality of materials leave a little to be desired but if I can get a few wears out of them I am satisfied.

Date of experience: September 16, 2023
Pennsylvania
1 review
0 helpful votes
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Items run too big!
October 17, 2023

I reached out 3 days ago requesting to return an item due to being too big and still no reply about returning it.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2023
GB
1 review
0 helpful votes
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Great purchase
September 16, 2023

Lovely goods as ordered quick to arrive.easy to order and speedy service

Date of experience: September 16, 2023
Canada
1 review
0 helpful votes
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'little black dress'
September 16, 2023

Easy to order, great product and price, speedy delivery.

Date of experience: September 16, 2023
New York
1 review
0 helpful votes
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Package takes way to long
October 16, 2023
Updated review

It was fun nice things the shopping experience was fine but waiting for the package one month can't order from chic me again that was ridiculous

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2023

It was fun nice things
August 12, 2023
Previous review

It was fun nice things

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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Sizing
September 16, 2023

Got 3 large tops but one top is quite tight. One is nicer than the pictures and the other is ok

Date of experience: September 16, 2023
Rhode Island
1 review
0 helpful votes
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Got my order
September 16, 2023

The experience was ok it just took a while to get to me but I have and I'm glad thanks

Date of experience: September 16, 2023
California
1 review
0 helpful votes
Follow Letty J.
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Materials are very cheap not what it looks like on the picture. Super disappointed if I could give you a zero I would never will shop with you again on top of it. I had to wait forever to get it.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2023
GB
1 review
0 helpful votes
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Non delivery
September 16, 2023

They were not able to supply the garment I ordered but gave me a full
Refund quickly

Date of experience: September 16, 2023