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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Lovely clothes excellent prices, will definitely be ordering from you again soon
They didn't come like the pictures showed. I am going to have to return some items because they were the wrong size or the quality wasn't good.
I order 4 pices which none of the items where able to be used. Asked for a return label and they instead suggested they give me a 10 dollars gift card in exchange.
Clothes run big shoes run small I guess the out fit is mad for fake bottoms
Dress was too big so ask to return it but instead of a returns label they sent an address in the US to send it back to. The cost of postage would be more than the dress was worth. Be aware you cannot return items without paying for the return postage to the United States of America!
Took along time to recieve and I'm trying to return the suit but have to download some app just to return
Really happy with the product its good and looks smart
Disgusted With the item I received looked nothing like the picture the material was thin and tacky please look carefully before ordering will not be ordering from this site again
The fabric is very thin and poor. It's seen everything. If you want to return it, you need to pay for the return 29 £ from the UK for 30£ items. They are in the USA. After long long talk and nerves, I can say that they have horrible customer service. Don't recommend the seller. Waisting of time, money and a lot of stress.
Ordered sandels and got wrong size then tried to cancel and could not, then received another pair but cost me to send them back, and they are not good quality at all. Not a good experience
Chic Me is the worst site to buy from. Very Low quality clothes. When contacted them to return the items, they started giving me a hard time in order to return the items for days until it passed 14 days then they said the return window closed. Worst Ever. DO NOT BUY FROM CHIC ME
You never know what you will get but so far it's been more good than bad products for a good price
My shopping experience was great although it took a while for my package to arrive.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

