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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,243
This company responds to reviews on average within 16 days

Instant Feedback

238,105 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Great little jacket
September 14, 2023

I did have to wait a while but the company kept in touch and were very helpful

Date of experience: September 14, 2023
Ireland
1 review
0 helpful votes
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I do not received my items
October 14, 2023

I have been waiting over 1 month for my delivery, it never take this long for any other delivery

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
GB
1 review
0 helpful votes
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Length of time
October 14, 2023

Delivery time is very bad I am still waiting for a order from August

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
Pennsylvania
1 review
0 helpful votes
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Items
September 14, 2023

All items as described! Very satisfied! Will order again

Date of experience: September 14, 2023
North Carolina
1 review
0 helpful votes
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Very Comfortable
September 14, 2023

Very Comfortable, Fashionable and inexpensive and the color was on point

Date of experience: September 14, 2023
Ohio
2 reviews
0 helpful votes
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My experience with the customer service department was a complete and total nightmare! All I wanted to do was return one item from a purchase I made because the zipper on the shorts would not open. I asked for a refund Seven (7) times and each time I was offered a percentage discount on the item and told to also keep the item. I had to keep telling them I did not want the item, just my refund. The only way I received my refund was I had to point out that they were in breach of Article 25, Chapter III, of the Law of the People's Republic of China and had also breached their return policy and breached their consumer purchase contract before they agreed to refund my money. I also had to pay the shipping fee to return a defective product. I will never never again purchase anything from this company and I strongly suggest that no one else purchase anything from them if they think they may have to return it for some reason and want a full refund!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
California
1 review
0 helpful votes
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Disappointed
October 14, 2023

I placed my order in July, 2023 and still do not have my order. I have received numerous emails with the same repeated messages. This is frustrating and I am not happy. I recommend this online store to many people and I hope that they are not experiencing the same issues.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
Canada
1 review
0 helpful votes
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Measurements way off!
October 14, 2023

I ordered the same sizes I usually do based on the measurements on your site. I received all my clothes either too big or too small. It is not easy and takes time to send things back so I'm left with clothes I probably won't wear and out the money I spent

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2023
Ohio
1 review
0 helpful votes
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Love it
September 14, 2023

Great brand and prices and customer services and more!

Date of experience: September 13, 2023
New York
1 review
0 helpful votes
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Not so good
October 14, 2023

Clothes did not follow the size chart and fell apart when washed.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2023
Ohio
2 reviews
0 helpful votes
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Swim suit and dress
September 13, 2023

Very cute and comfortable, I can't wait to go to the beach and wear my new swimsuit

Date of experience: September 13, 2023
Ohio
1 review
0 helpful votes
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Not with the wait
October 13, 2023

Good price point but waited over a month to receive my items. Material of several items feel cheap.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2023
Michigan
1 review
0 helpful votes
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Tracking never updated
September 13, 2023
Updated review

Love the item, shipped clean and sealed. Would have liked if shipping updated after item left china, i needed it for an event and i ended up ordering a 2nd item. Got my original item delivered during the event i needed it for.

Date of experience: September 13, 2023

Would have liked to see shipping price sooner
August 9, 2023
Previous review

Would have liked to see shipping price sooner.

Date of experience: August 9, 2023
New York
1 review
0 helpful votes
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They hold on to my goods said I have the wrong address, and I should pay a fee

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2023
Tennessee
1 review
0 helpful votes
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Delivery time
September 13, 2023

I like the products i just hated how long it took to get the products I ordered.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2023
GB
1 review
0 helpful votes
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Not happy
October 13, 2023

Not happy with the quality of products!
I was not given a full refund for the product I did not like.
I won't buy from this site again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2023
Australia
1 review
0 helpful votes
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Good overall Service
September 13, 2023

Really appreciated the email enquiring if I received my order

Date of experience: September 12, 2023
Florida
1 review
0 helpful votes
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Material very cheap of the shorts set. Have no interest to wear it

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
Arizona
1 review
0 helpful votes
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Awesome service
September 13, 2023

I always receive what ordered in a timely manner at a great price. And i am always amazed at the quality!

Date of experience: September 12, 2023
Florida
1 review
0 helpful votes
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First time using ChicMe
September 13, 2023

Thank you very much for the perfect black dress for a special date

Date of experience: September 12, 2023