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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Shoes are too narrow- 1/2 size too small because they are so narrow… jacket feels more like a cheap, slick polyester robe and very peach!
Very easy to order. The dresses were very stylish for work or for going out.
Brilliant service for a good week I've had deserved a treat
The return policy is not good. I can't even exchange for different size after 7 days
Great. Delivery took awhile.
But that seems to be a general issue at the moment.
Loved what I had ordered. Since winter is approaching no point in buying fancy ones. But surely will look out if anything interesting pops up
I was unable to use the code to get £2 off my purchase
Not good. Can anyone help me. *******758 i would like to talk with you about exchange or refund.
The site has some really nice stuff but dont purchase anything that doesnt have any customer ratings on it. Half of the products i bought were terrible
They always have good quality cute clothes at a bargain price!
Although it says the material of this blazer is polyester I expected something nicer than what I received. It's super cheap quality/material. Do not waste your time or money
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Cute sophisticated clothing I really love the clothes.
Chic me doesn't let you return items unless you contact them through a chat site which is nearly impossible to reach and you have to download an app to do so. Then when you finally reach them they tell you you had seven days to return. Gross. Now I'm stuck with a piece of their horrible clothing which isn't worth a dollar.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

