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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,247
This company responds to reviews on average within 16 days

Instant Feedback

238,136 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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First time using ChicMe
September 13, 2023

Thank you very much for the perfect black dress for a special date

Date of experience: September 12, 2023
Illinois
2 reviews
0 helpful votes
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Not allowed to return/exchange 2 items that were too small
September 12, 2023
Updated review

Spent over $50 for 2 tops that were way too small. Requested return label and was told I could receive a few dollars from you and keep the tops. THEY DON'T FIT! I don't want them. I wanted to exchange for larger size.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023

Trying to get return label same 2 items I just ordered...
September 26, 2023
Previous review

Trying to get return label same 2 items I just ordered because they are too small and am unable to so because it says my phone number is invalid and it is not! (219) 808-2868

Date of experience: August 26, 2023

Hoping size is correct
August 5, 2023
Previous review

Hoping size is correct

Date of experience: August 5, 2023

So far so good
July 22, 2020
Previous review

So far so good

Date of experience: July 22, 2020
California
1 review
0 helpful votes
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Most everything fit properly with the exception of the Bra

Date of experience: September 12, 2023
GB
1 review
0 helpful votes
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White dress purchase
September 12, 2023
Updated review

Easy to follow site lots of variety & super quick delivery

Date of experience: September 12, 2023

Delivery
April 6, 2023
Previous review

Delivery was very quick & the product was true to the picture A stress free transaction

Date of experience: April 6, 2023
GB
1 review
0 helpful votes
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Worst online shopping experience
October 12, 2023

Quality of items was dreadful and sizing wasn't true at all and when I asked to return they only offered me 10% back then 25% then 40% I argued to get full refund less return postage as yet haven't received anything and items sent back

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
GB
1 review
0 helpful votes
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Need better communication and advising customers if there is going to be delays.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
GB
1 review
0 helpful votes
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Delivered on time,
September 12, 2023

Products delivered on time, average finish on some items

Date of experience: September 12, 2023
Louisiana
1 review
0 helpful votes
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Long time to get my merchandise
October 12, 2023

Took long time to get my dresses and also it was so big for me

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
Australia
1 review
0 helpful votes
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Love my purchases
September 12, 2023

Products are as pictured. Good quality. The white Jump suit is lined which is excellent. True to size.

Date of experience: September 12, 2023
GB
1 review
0 helpful votes
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Took ages
October 12, 2023

Everything took ages to arrive
The top was not like the image shown, it was very disappointing
Jeans are good

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
Alabama
1 review
0 helpful votes
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Good quality product
September 12, 2023

Easy to navigate. Willingness to answer questions. Shipping was way too long, but given the world circumstances I had to be patient. I'd suggest placing order well in advance

Date of experience: September 12, 2023
Australia
1 review
0 helpful votes
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Slow delivery
October 12, 2023

Took nearly one month to receive all my goods - way too slow

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
Alabama
1 review
0 helpful votes
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Good
October 11, 2023

Take a long time to me to get my package over a month.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2023
Canada
1 review
0 helpful votes
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Never received my first order
October 11, 2023

Never received my first order And I've spoke to the delivery guy on my second order because I wrote a message to the owner of Chic me but he never respond back to me. He left my package outside of the gate for everyone to see so someone must have stolen my package. I paid for and I've told the delivery guy from Uni Uni to put it at my side door under the porsch so that's where it would be safe not in my laneway.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2023
Georgia
1 review
0 helpful votes
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Very Long to receive
September 11, 2023

We still have one item from this order that has not shipped.

Date of experience: September 11, 2023
GB
1 review
0 helpful votes
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Parcel came very quickly very pleased
September 11, 2023

Easy to order nice collection to choose from came very quickly

Date of experience: September 11, 2023
GB
1 review
0 helpful votes
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Gold heart beach sandals
September 11, 2023

One of the hearts had already fallen off by the time I received them, and one was on its way…… I'm hoping some super glue will hold them in place

Date of experience: September 11, 2023
New York
1 review
0 helpful votes
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New client
September 11, 2023

I am satisfied with my orders but it took too long to arrive. If you are ordering anything make sure your event is not happening in the next 3 weeks. They need to improve on the time frame of delivery.

Date of experience: September 11, 2023
New Hampshire
1 review
0 helpful votes
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Love everything
September 11, 2023

Satisfying and pleased with the products I've ordered more items

Date of experience: September 11, 2023
Florida
1 review
0 helpful votes
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Totally dissatisfied
October 11, 2023

I ordered and paid for three items and only received one, they were for a cruise, the one item I did receive was too large, now I have to either pay to take the chance to exchange and never see another or return, and I'm out the money for the other 2 items because nobody will respond!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2023