Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thank you very much for the perfect black dress for a special date
Spent over $50 for 2 tops that were way too small. Requested return label and was told I could receive a few dollars from you and keep the tops. THEY DON'T FIT! I don't want them. I wanted to exchange for larger size.
Trying to get return label same 2 items I just ordered because they are too small and am unable to so because it says my phone number is invalid and it is not! (219) 808-2868
Most everything fit properly with the exception of the Bra
Easy to follow site lots of variety & super quick delivery
Delivery was very quick & the product was true to the picture A stress free transaction
Quality of items was dreadful and sizing wasn't true at all and when I asked to return they only offered me 10% back then 25% then 40% I argued to get full refund less return postage as yet haven't received anything and items sent back
Need better communication and advising customers if there is going to be delays.
Took long time to get my dresses and also it was so big for me
Products are as pictured. Good quality. The white Jump suit is lined which is excellent. True to size.
Everything took ages to arrive
The top was not like the image shown, it was very disappointing
Jeans are good
Easy to navigate. Willingness to answer questions. Shipping was way too long, but given the world circumstances I had to be patient. I'd suggest placing order well in advance
Take a long time to me to get my package over a month.
Never received my first order And I've spoke to the delivery guy on my second order because I wrote a message to the owner of Chic me but he never respond back to me. He left my package outside of the gate for everyone to see so someone must have stolen my package. I paid for and I've told the delivery guy from Uni Uni to put it at my side door under the porsch so that's where it would be safe not in my laneway.
We still have one item from this order that has not shipped.
Easy to order nice collection to choose from came very quickly
One of the hearts had already fallen off by the time I received them, and one was on its way…… I'm hoping some super glue will hold them in place
I am satisfied with my orders but it took too long to arrive. If you are ordering anything make sure your event is not happening in the next 3 weeks. They need to improve on the time frame of delivery.
Satisfying and pleased with the products I've ordered more items
I ordered and paid for three items and only received one, they were for a cruise, the one item I did receive was too large, now I have to either pay to take the chance to exchange and never see another or return, and I'm out the money for the other 2 items because nobody will respond!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

