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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I am satisfied with my orders but it took too long to arrive. If you are ordering anything make sure your event is not happening in the next 3 weeks. They need to improve on the time frame of delivery.
Satisfying and pleased with the products I've ordered more items
I ordered and paid for three items and only received one, they were for a cruise, the one item I did receive was too large, now I have to either pay to take the chance to exchange and never see another or return, and I'm out the money for the other 2 items because nobody will respond!
Shipping process very late, everything it's beautiful
Title says it all the shoes are too small. They were hard to get on my feet. Cannot wear socks with them have to go with bare feet. Not very supportive. Feel like they're going to break if I wear them a lot.
Order a pair of jeans when the package arrived it was an empty white envelope with a blank piece of paper inside, that came in the mail box
Return policy is complete garbage. I returned $60+ of items and am being refused a spending credit at the bare minimum.
First time
Sight is easy to navigate
Arrived quickly
The fabric is extremely cheap and while the design is cute, and the colors look wonderful once you get the item it doesn't look anything and feels nothing like what was advertised
Shopping was seamless but I never received my purchase and that's not acceptable. Hopefully this message I've received from your company will be sending me a refund d
Nice products. Looks like the pictures. Quality is good for this price.
Parcel arrived quickly everything I had ordered was lovely and fitted we
My pants arrived fast and are good quality
I definitely recommend this store
The dress is the same I ordered. I liked the color the same as the picture
The customer service and return policy is completely ridiculous. I lost $60+ from returning items that didn't fit and they won't give me even a credit to shop again. All because the said they need a picture of the receipt from the post office. No other company has ever had that kind of policy. They should have a better way to track customers returns. I've waisted time and money on this crap smh
Good quality clothes but, the sizes seem to vary with every item so even though you get the same size some of it is too small or too big there isn't an in between also delivery is super long!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members