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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,261
This company responds to reviews on average within 16 days

Instant Feedback

238,190 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Waste of time
October 31, 2021

Dress wasn't as pictured so they made me jump through hoops to return their misleading product and they are still fighting me about the return. No one would want to keep it.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Clutch bag
October 1, 2021

Excellent quality product and very prompt delivery

Date of experience: September 30, 2021
Honduras
1 review
0 helpful votes
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Excelente
October 1, 2021

Perfect and right on time
Am so happy with my order

Date of experience: September 30, 2021
GB
1 review
2 helpful votes
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0 star actually. Be warned!
October 31, 2021

Blazer looks so bad, return postage costed me £25 pounds which is a lot, actually worth 1 item so it's really off-putting. They do not sell what they advertise. Also, they know you probably won't retun the item becasue of how ridiculously expensive the shipping costs are so they offer a lame 20% back for compensation.

I'll add pictures of the rubbish I recieved. The items are not cheap so you'd think at least you'll get something descent BUT NO!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
Australia
2 reviews
0 helpful votes
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Great Clothes, not so great logistics
October 1, 2021
Updated review

So quick and easy with different options for payment however, i was let down with logistics with my order taking quite some time to get to me.

Date of experience: September 30, 2021

Easy selections and love the discounts offered
August 5, 2021
Previous review

Easy selections and love the discounts offered. The categories are easy to select from

Date of experience: August 4, 2021
Florida
2 reviews
0 helpful votes
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This site has horrible customer service. There is no way to contact someone live to handle issues. Everything is done through email or messaging and they take 24 hours to respond. They have poor communication. They cancelled my order, then had the nerve to reorder at a higher cost and refuse to issue a refund. Will not be wasting my time nor money on this site. There are better sites to purchase similar items, wouldnt advise using this site!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
California
1 review
0 helpful votes
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Love
October 1, 2021

Love everything just took along time to come but over all happy

Date of experience: September 30, 2021
North Carolina
1 review
0 helpful votes
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User friendly site
October 1, 2021

User friendly site. Great concept. I wish they used better quality material for the clothes. Low quality fabrics make clothes look cheap :(

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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NOT US PLU SIZES
September 30, 2021

On your website you show beautiful plus size women in your clothing, but the sizes I received were for a teenager.

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Perfect outfit
September 30, 2021

Really great, easy to find things, great for a good festival outfit!

Date of experience: September 30, 2021
Iowa
1 review
0 helpful votes
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Horrible
October 30, 2021

Wouldn't refund anything to me because i didn't take a picture of the receipt with the post office. Eventhough i sent order numbers in my shipment. There is no way they have no way of knowing my return made it there - why the order numbers then? Absolutely unwilling to work with me at all. So i paid for 7 dresses - returned 5 before the last 2 arrived to me. Then i paid to have those 5 dresses shipped back - all for nothing! The last 2 dresses need to be returned, but i plan to sell them another way and just write the whole thing off as a terrible and expensive mistake that i will never repeat. Accidents happen - i returned this while moving my daughter in to school - i couldn't locate the pic i thought i took of the receipt, and being unwilling to budge at all was completely unreasonable to me. Thanks for absolutely nothing - but i can say i will certainly never purchase from them again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
New Jersey
2 reviews
0 helpful votes
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Satisfied
September 30, 2021

Delivery was much faster this time around. Thank you

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Dresses
October 30, 2021

Stain on cloths, sizes are also not true to description

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
North Carolina
1 review
0 helpful votes
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Mostly pleased
September 30, 2021
Updated review

Great so far, beautiful looking item, reasonable price.

Date of experience: September 30, 2021

Great so far, beautiful looking item, reasonable price
September 10, 2021
Previous review

Great so far, beautiful looking item, reasonable price. Anxious to see how this arrives.

Date of experience: September 10, 2021
GB
3 reviews
1 helpful vote
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Didn't want me to return it
October 30, 2021

Tried to return the jacket but they did everything in their power to get me to keep it saying the postage would cost me too much. They offered me 15% refund then 30% until. I said I would keep it if they refunded me half, I didn't want to do this as now left with a jacket I don't want & won't wear. I will never order from them again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
Florida
1 review
0 helpful votes
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Horrible Experience
September 30, 2021

Never again choose this site again it was horrible my merchandise came too late I ordered 9/30 didn't clothes until10/23

Date of experience: September 30, 2021
Australia
1 review
0 helpful votes
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Love the Styles
September 30, 2021

It was quick and easy to purchase and the dresses Styles were my absolute favourite

Date of experience: September 30, 2021
Ohio
1 review
0 helpful votes
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Great buys
September 30, 2021

Great selection and good timing on deliveries... x

Date of experience: September 30, 2021
Arizona
1 review
0 helpful votes
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Zero Stars… do not recommend!
October 30, 2021

They have a lot to learn if they're going to be doing business in the US. If you don't reach out to them within 7 days, you will not get a refund. Fabric is cheap AF, not well made at all and the fabric and colors are completely misrepresented.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Rubbish quality not at all like pic
October 30, 2021

Disappointing won't be ordering again absolutely rubbish product compared to pic advertising it

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021