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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,254
This company responds to reviews on average within 16 days

Instant Feedback

238,167 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Shipping
October 10, 2023

It took over a month for the items to ship and arrive. Some items were bigger than what the size chart suggested. Now know to go with a smaller size.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2023
Texas
1 review
0 helpful votes
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Pretty
September 10, 2023

I love my tennis shoes but they were too big. So I can't wear them.

Date of experience: September 9, 2023
Michigan
1 review
0 helpful votes
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The shipping took forever five weeks,
But the quality of the order was perfect very good

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2023
Texas
1 review
0 helpful votes
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The clothes are very cute and fit great. The delivery time was very long over 2 months.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2023
GB
1 review
0 helpful votes
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Cheap clothing
September 9, 2023

I had ordered my dress on 9th Sept and as it had taken along time to arrive I had actually forgotten about it.The quality is not good and and it looks nothing like they do on the pictures.Anyway it is far to big for me and now I'm having trouble trying to refund this item

Date of experience: September 9, 2023
GB
1 review
0 helpful votes
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Very poor no help will never use this company again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2023
Canada
1 review
0 helpful votes
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I love most everything I received
September 9, 2023

Good experience, delivery kind of slow but product is very nice

Date of experience: September 9, 2023
GB
1 review
0 helpful votes
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My order
September 9, 2023

I'm curious because the quality and how it will fit

I get my order and I'm disappointed. Nothing fits well. A lot is to small and the others to big

Date of experience: September 9, 2023
Georgia
1 review
0 helpful votes
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Gray shoes
September 9, 2023

I got so many compliments, really nice shoes. Perfect fit

Date of experience: September 9, 2023
Texas
1 review
0 helpful votes
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Excellent
September 9, 2023

I love the quality of clothes plus I get a lot of compliments when wearing my dresses.

Date of experience: September 9, 2023
Ohio
1 review
0 helpful votes
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Never order again!
October 9, 2023

I ordered 2 outfits per their sizing instructions and everything was too small. When I wanted a return authorization and refund, they wanted to only give me 30 percent and told me I could keep the clothes that don't fit. This is unacceptable! I ended up with 50 percent and I will donate the clothes to a charity.
I am not happy! Plus I still haven't received an order I placed in the beginning of August!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2023
Florida
1 review
0 helpful votes
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Not impressed at all
October 9, 2023

It took way too long to get. One was to small (runs small) on was high on me ( runs big) the other I could have down sized but it's okay. I was disappointed to say the list on how they handled it. They gave me 10% back and said to keep it and that is taking forever

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2023
GB
1 review
0 helpful votes
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Good material, fit to size
September 9, 2023

I loved all my my outfits from chic me, will be ordering again soon

Date of experience: September 9, 2023
Washington
1 review
0 helpful votes
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Low Prices
September 9, 2023

Bought a jacket and pantsuit for an upcoming comedy show and its PERFECTLY loud. Not super great quality but will get the job done!

Date of experience: September 8, 2023
New York
1 review
0 helpful votes
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My experience was awful it took me about four months to get my purchase

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2023
New York
1 review
0 helpful votes
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Still waiting for my order. Ordered over a month ago and it still has no tracking

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2023
Texas
1 review
0 helpful votes
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Late arrival and not as described
October 8, 2023

Took forever to get and did not look as shown in pictures. Does not fit as shown

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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Fabric
September 8, 2023

I'm just disappointed the pants are white on the inside. So when you roll up the pants at the bottom they are white and don't match.

Date of experience: September 8, 2023
Illinois
1 review
0 helpful votes
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Beautiful order
September 8, 2023

Everything fits perfectly and I love my outfit. I will most definitely be ordering more items and I will also be referring friends and family to the website. Thank you so much chicme

Date of experience: September 8, 2023
Florida
1 review
0 helpful votes
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Not happy at all
October 8, 2023

My delivery of 4 items took over 3 weeks. One piece was a blue eyelet jacket that had absolutely no shape or form to it. I tried ironing it into some kind of form and still horrible. 2nd item was a white dressy top with pearls. I ordered and XL and it came in XXL. The 3rd top was a peach colored cold shoulder item also ordered in XL. It came in with an XL tag but was literally smaller than small. The bracelet I got was as expected for the price. Customer service told me it would be too costly to return the items. They offered 17% back which I refused. We finally agreed on 40% back which I am still waiting for. Do not waste your time & money with this company.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2023