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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,231
This company responds to reviews on average within 16 days

Instant Feedback

238,039 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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I didn't receive my product
October 26, 2023

Awful I will never think about using chic again
I waited over two months for my pyjamas which never came, and now I've had to ask for a refund which have still not received

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
GB
1 review
0 helpful votes
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Too long
October 26, 2023

Waited 5 weeks for partial order. Quality of clothing is poor.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
Thailand
2 reviews
0 helpful votes
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Dress is more like a top/halter
September 26, 2023

The item I received looks like a dressy top
Than an actual dress.

Date of experience: September 26, 2023
Canada
1 review
0 helpful votes
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Terrible
October 26, 2023

Shipping took a crazy amount of time. One item came smelling like fish, the second item came missing the clasps to do up the garment. Will never buy from here again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
GB
1 review
0 helpful votes
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Waited 7 weeks and still no delivery
September 26, 2023
Updated review

It's been 7 weeks since my order and the items are now out of stock so I have to wait a further 10 days

Date of experience: September 26, 2023

Fabulous
January 9, 2021
Previous review

Fabulous

Date of experience: January 9, 2021
Canada
1 review
0 helpful votes
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Lots of cute dresses
September 26, 2023

Easy to select and order, some material better quality than others. Overall cute styles.

Date of experience: September 25, 2023
Nevada
1 review
0 helpful votes
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Quality not as good as I expected
October 26, 2023

The delivery took over a month. And the product was not as good quality as it appeared to be in the photos.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
California
1 review
0 helpful votes
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Love pink
September 25, 2023
Updated review

Usually I never have a problem with shipping but this order took longer then usual.

Date of experience: September 25, 2023

Great experience
November 26, 2022
Previous review

Great experience

Date of experience: November 25, 2022
Maryland
1 review
0 helpful votes
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Overall good but the delivery was to long of a wait. I need the outfit sooner

Date of experience: September 25, 2023
Ireland
1 review
0 helpful votes
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Great service
September 25, 2023

Brilliant swim wear for last minute holiday great range

Date of experience: September 25, 2023
GB
1 review
0 helpful votes
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Three items wrong colour two hair pieces i order blonde you sent me brown also the cardigan i order grey you sent a white one dissapointed

Date of experience: September 25, 2023
Nevada
1 review
0 helpful votes
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Size?
October 25, 2023

I ordered three tops. Two are the same but different colors. I ordered XL but was sent XXL. When I inquired on how to return for the correct size, I was told they would refund me 10% of my purchase and I could keep them! I love the two tops that are the same and don't like the third one. I don't want to reorder because they didn't send the right size the first time. Why would they do this?

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
Wisconsin
1 review
0 helpful votes
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Very unsatisfied
October 25, 2023

The outfit wasn't what I saw on website. It took a month to come, and I only got $4 back. I would never order from ChicMe again!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
Ohio
1 review
0 helpful votes
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DISAPPOINTED!
October 25, 2023

I paid for a white ribbed shirt. It arrived and was cream! I don't wear cream. The jeans turned out so cheap looking vs pictures.
I did like the pink shirt with gold hardware material and the way it fit. But after waiting almost a month and then having 3 of 4 items so bad I won't wear them, I deleted the app and put emails from chic me to spam. I'd rather pay more at forever 21 or Macys then waste 60$ of an $80 purchase.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
Arkansas
1 review
0 helpful votes
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I have asked for a return label and I don't know why i was offered a 50% discounted if I keep something I'm not satified with. I want my full refund and I don't want this order, the material is horrible and I don't want it. Please send a return label so i can send it back

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
GB
1 review
0 helpful votes
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Good service,
September 25, 2023
Updated review

Really straight forward and quick.good service.so much to choose from.

Date of experience: September 25, 2023

Looks great.can't wait to wear it.
September 19, 2023
Previous review

No problem ordering from this company. Takes awhile to be delivered but well worth the wait.

Date of experience: September 19, 2023
Florida
1 review
0 helpful votes
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It's just okay
September 25, 2023

My order arrived and the quality is decent but the neck opening is very small. For someone like me, who has a very small head and neck I can squeeze into it, but anyone who has a normal size head or larger would have issues.

Date of experience: September 25, 2023
Florida
1 review
0 helpful votes
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Good!
September 25, 2023

High quality merchandise & all fit well! Thank you!

Date of experience: September 25, 2023
GB
1 review
0 helpful votes
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Shoes
September 25, 2023

I love them. They look great and are very comfortable. I would highly recommend

Date of experience: September 25, 2023
Georgia
1 review
0 helpful votes
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Perfect fit
September 25, 2023

The dress is as shown and fits perfectly. I am most definitely pleased

Date of experience: September 25, 2023