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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,228
This company responds to reviews on average within 16 days

Instant Feedback

238,033 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Forever to deliver
September 28, 2023

It takes you guys 2 1/2 months to deliver my clothes. Very disappointing in that and for that I am not going shop with you guys again

Date of experience: September 27, 2023
Arizona
1 review
0 helpful votes
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Took to long to receive my merchandise
October 28, 2023
Updated review

The merchandise look good in the site, out of 6 items I only like 1

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2023

Shopping is fast, just need the shopping to be fast
August 24, 2023
Previous review

Shopping is fast, just need the shopping to be fast

Date of experience: August 24, 2023
Canada
1 review
0 helpful votes
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Wait was too long and I wanted to speak to someone but there wa# not that possibility

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2023
Canada
1 review
0 helpful votes
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Poor quality
September 28, 2023

Very low and poor quality of clothing, I will never wear that. Just good for garbage

Date of experience: September 27, 2023
Australia
1 review
3 helpful votes
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Hopeless support from Customer Service
September 27, 2023

Absolutely NO support received when I recently enquired into a delivery that went missing. Customer Service pushed responsibility back to me and said order was delivered- up to you to track it down. When I asked THREE times for info relating to products purchased on the order that went missing: Response 1). Your delivery is on its way. Be patient. 2). Your order has been expedited. 3). Check yr profile to identify items. Absolutely NO help offerred to their Customer AT ALL! Hopeless!

Date of experience: September 27, 2023
Alabama
1 review
0 helpful votes
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Customer
September 27, 2023

I ordered and received my items in a timely manner!

Date of experience: September 27, 2023
Canada
1 review
0 helpful votes
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I think your prices are very good, this is why I ordered today!

Date of experience: September 27, 2023
Florida
1 review
0 helpful votes
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It's very irresponsibility, everything loose my clothes
October 27, 2023
Updated review

Very bad, I am waiting for 2 delivered. I bought on August 15 and I moved to the new address.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2023

Everything good
August 15, 2023
Previous review

Everything good

Date of experience: August 15, 2023
GB
1 review
0 helpful votes
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3 piece set
October 27, 2023

Awful sent the wrong sizes and won't issue refund.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2023
Pennsylvania
1 review
0 helpful votes
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It took too long to receive order then could get responds about items for exchange did not even honor thé damaged item return.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2023
Belgium
1 review
0 helpful votes
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Top!
September 27, 2023

Is zoals beschreven, soepel stofje, blij mee
Ik ga hem ook in andere kleuren bestellen

Date of experience: September 26, 2023
Colorado
1 review
0 helpful votes
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Took too long and one outfit wouldn't fit a 10 year old but was labeled a 2 x

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2023

Easy to use
August 14, 2023
Previous review

Easy to use

Date of experience: August 14, 2023
Pennsylvania
1 review
0 helpful votes
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It took over a month to receive the items and 1 was damaged and 1 was missing

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
Germany
1 review
0 helpful votes
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Beautiful
September 26, 2023

It takes a while to get the items,but when it finally came,you will not be disappointed

Date of experience: September 26, 2023
GB
1 review
0 helpful votes
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Great quality
September 26, 2023

Excellent service fast delivery excellent quality would definitely recommend

Date of experience: September 26, 2023
Iowa
1 review
1 helpful vote
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Would never order again
October 26, 2023

I ordered 5 items. As soon as I got them in three rompers were mediums, I normally wear smalls ordered a bigger size just in case. But they were way too small in the inseam and there's no possible way to ever wear them. I notified them immediately, they wanted to give me 10% back and keep the clothes which they hey don't fit. They finally decided to give me a 50% back and I could keep the clothes which again what am I going to do with them. I decided to except it and as soon as I did, they said, sorry it's too late to do your return because you didn't notify them earlier, I literally notified them, two days after I got the order. The other two items I ordered one in a medium and one a small the medium was gigantic. The small was way too small. The sizes are completely messed up but you can't return anything. Super frustrating and be very careful if you are ordering from them. Not a happy customer!

This romper should cover my chest, but since it’s way to small and it’s a medium and I’m a small it doesn’t. So frustrating.
Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
Colorado
1 review
0 helpful votes
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Poor Return Policy
October 26, 2023

Return policy is stated to contact them first before refund. They did reply - with an offer to keep the items and a $15 or 10% refund option (laughable!). I pushed back and let them know I would be happy to give them a poor review worthy of their offer every time their company appeared in my timeline. They then replied back to return the items within 2 days and they would provide a refund for full product price minus the shipping insurance, and that I would need to pay for return shipping (which I was expecting). Much better considering it was an over $130 order. Buyer - beware of wording in refund policies, and while we shouldn't need to negotiate... that is some companies style! :(

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
Canada
1 review
0 helpful votes
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Excellent product and very fast delivery
September 26, 2023

I'm vee happy with my experience with chic me. The product was even better than what I had expected and it arrived within a couple of days.

Date of experience: September 26, 2023
GB
1 review
0 helpful votes
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Took about 4weeks for delivery
October 26, 2023

Ordered item then had no delivery update, contacted customer services who couldn't help, and blocked the access to contact them again, the arrived after 4 weeks,

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
GB
1 review
0 helpful votes
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I didn't receive my product
October 26, 2023

Awful I will never think about using chic again
I waited over two months for my pyjamas which never came, and now I've had to ask for a refund which have still not received

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2023