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Chellysun has a rating of 3 stars from 548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chellysun most frequently mention tracking number, customer service and post office. Chellysun ranks 68th among Women's Clothing sites.
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After two months the chellysun boots finally came in and even though they are not exactly the color I ordered they are very cute and comfy so those that have been waiting there is Hope lol
I ordered a pair of boots at the beginning of October and still NOTHING. I never received a valid tracking info after I ordered, and every time I email their customer support asking for info on where it is, they claim the post office is backed up. I asked for a refund and received no response!
Order #72842
I ordered 3 sweaters over 2 months ago, finally got a refund and they still sent my items BUT they are falling apart, as soon as I got them out of the package, smell horrible and they aren't even close to looking like the picture! Save your money and order somewhere else!
Nice Service :) I ordered 2 pair of shoes. Delivered on time and as it was ordered. Nice Services :)
I dont even wanna give the 1 star. I ordered from here 3 months ago and have still not reseved it. I emailed them still in spetember and they said it shipped and gave me a tracking number. The tracking number didnt work. So i emailed again and said I still havent reseved my package I would like to be refunded and it's still in transit. Just reseved another email saying they are out of stock of what I ordered and I can choose something else in the same price range. I have finally given up on hoping my package will arrive. Dont shop here.
After 3 months of bullcrap, I've given up on getting my order or my money back. They send you tracking numbers that don't work. They tell you your order was lost and are sending out another. When you finally get tired of the lies and ask for a refund, they tell you that's not possible because your product is still in transit.
Don't waste your time and money or read the reviews on the site because those are bogus. There are a bunch of these companies under a variety of names, that sell same poor merchandise that looks NOTHING like the picture.
They feature their crap on Pinterest. That's how I got sucked in. You can also see the same merchandise pictures on Wish.
BUYERS. BBEWARE!
Do not buy from this company! They are rip offs! I ordered shoes 54 days ago and nothing has come, and they can not provide me a tracking link! They take your money and do not send product! They respond to my emails, blaming the mailing system. So fake!
NEVER RECEIVED MY BOOTS> DO NOT ORDER FROM THIS FAKE COMPANY. I DO NOT BELIEVE THEY ACTUAL EXIST. BEYOND DISAPPOINTED.
I ordered a pair of boots almost two months ago. The shipping said 6-9 days and they still haven't come. I've emailed multiple times asking where they were then just to cancel the order and asked them to refund me. I get the same general response saying so sorry must be at the post office, in customs, etc etc. they send a link to a tracking number and everytime it either says "label hasn't been made" or it is in Chinese so I don't understand. I send it to them and they basically send the same thing again. I have a feeling I'm not going to get my product or get my refund. I'm very upset with them. Don't ever order from this website.
ATTENTION ATTENTION! DO NOT ORDER FROM THIS FAKE SITE! YOU WILL EITHER NEVER GET ANYTHING IT YOU WILL GET PARTIAL PARTS OF YOUR ORDER NOT EVEN IN CORRECT COLORS OR SIZES! DONT DO IT! IF U DONT BELIEVE ME PLEASE GOOGLE THEIR REVIEWS!
Giving ChellySun 1 star is even too much... they are the absolute worst "company" I've ever dealt with. I placed a order over a month and half ago and still haven't received my order nor have I been given a tracking number but I'm told each time I email them that they can't refund my money because they've already shipped it. After 3 weeks of being told it was already shipped then they wrote saying it in fact had not been shipped, after I asked for another refund I was then yet again told they couldn't refund my money because it was already shipped I'd love to see them and every other SCAM company shut down!
Don't order from here! Placed an order on Oct 25 and today, Nov 21 still haven't received my boots/bodysuit let alone a tracking number.
Have emailed twice and get a fake/canned response each time with no direct answers. Wish I read the reviews first. Will update if I ever hear back.
Ordered a sweater for my daughter almost 2months ago. I have emailed the company countless times with only a response that it was the mail systems fault. Still nothing and no answers. Don't waste your time! There are other great sites out there that will do what ever they can for your business! Such a rip off!
First, when you order, you get an estimate delivery of 9-15 business days (LIE). It took over 2 months to get only PART of my order (which they sent the wrong colors). The shoes did not make it and they were "shipped separately." About 2 weeks later they said they could not find my package and no longer had those shoes in stock and to pick another pair. I did. When I picked another pair they said "how about we refund and you buy yourself". Really? Just ship the shoes. And they said okay. (we will see)
Secondly, the products I did receive were not the color I ordered. I inquired about shipping them back but they wanted me to pay for the shipping. I refuse to do that when it is their mistake. They replied "it cost us a lot of money to ship to you, since you do not like the products you must pay for shipping" THEY SENT THE WRONG COLORS but they did not acknowledge that at all.
I should have read the reviews first on this place. I had the same exact problems as everyone else.
Also, tracking number never worked!
I finally called my bank and put out a dispute since it seemed like they were not even going to try to refund my money anyway.
Total con-artists
I placed my order on 10/19 and still haven't received it. I have reached out multiple times through e-mail and through PayPal disputes and have not heard anything back. I just want a refund. I am so thankful I paid through PayPal and they do not have my information, I was finally able to escalate this to PayPal since Chellysun would not respond to my dispute so hoping PayPal gets my money back.
I WOULD GIVE 0 STARS IF I COULD. I waited over 2 months for my item and every time i emailed them about it, they would send the exact same automated email. DO NOT order from here... the headache it brings is not worth it and the quality of their clothing is complete $#*!.
Ordered at the beginning of October and now it's close to the end of November and still have yet to get anything. The tracking number doesn't work. The phone line always disconnects when I call and get someone. And it's the same email every time when I try to reach out.
I ordered shoes over a month ago with 6-9 day delivery. Each time I send an email asking where my shoes are. I get the same automated email we are sorry for the delay the holiday season keeps us busy blah blah blah!
I ordered from them over a month & a half ago. After a month, I emailed them because the tracking number was not working. They said it was due to busy shopping season and my post office hAdnt updated. 2 weeks later I asked for a refund & they said they couldn't give me one since the package had been sent out. That was on Nov 13th. Today, I got another email with another tracking number that said my package was sent out on Nov 17th! 4 days after the email that refused my refund. This website and company needs to be shut down. They are stealing people's money! It's a joke! I will NEVER order from them again and I will make sure no one else I knows ever clicks on their link. Worst. Company. Ever.
Ordered some booties two months ago have never received it have reached out to them several times, they have excuses anywhere from shipped another order, lost in the mail, damaged and resent. Every time they email me they send me a different tracking number which never tracks. I have entered a dispute with their PayPal to get my money back. Do not buy from this company you will be sorry
I ordered a few stuff, the money was withdrawn from my bank account but no confirmation email was sent.
I tried to contact them several times but with no response
Answer: YES! This website is a SCAM! I NEVER RECEIVED MY ORDER NOR A REFUND! I have to go to China to fight I will! REPORTING THIS CITE IMMEDIATELY!
Answer: You won't. This is not a legitimate business. Check your credit card statement and see where your order was charged to--it will most likely not be to Chellysun, it will be another business name that is not in operation and cannot be traced. You should report this to your credit card company as a fraudulent charge.
Answer: Your stuff is not coming - that are a scam & cheated you out of your money.
Answer: Same thing happened to me, I made an order, received a bunk tracking number, then never heard back from them!
Answer: Fast delivery and it was a good quality. Want to repeat order again
Chlellysun is your one-stop online shop for today's most daring, exciting and edgy fashion apparel.

