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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Guinea-Bissau
1 review
0 helpful votes
Follow Okoye I.
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The are nice and to me and the gave me all the time i need to understand all i need

Date of experience: October 21, 2024
Florida
1 review
0 helpful votes
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Excelente
November 1, 2024

Excelente muy buen servicioy por eso decidi llamar otra vez

Date of experience: October 21, 2024
California
1 review
0 helpful votes
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The website is very convenient!
November 1, 2024

The website is very convenient! To use. The instruction is very straightforward.

Date of experience: October 21, 2024
Canada
1 review
0 helpful votes
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Great app with best prices!
November 1, 2024

This app is quite user-friendly and provides a lot of options regarding flying for buyers.

Date of experience: October 21, 2024
Illinois
1 review
0 helpful votes
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Not impressed with their fees
November 1, 2024

Frontier made me pay extra for quite a few things. I didn't like that.

Date of experience: October 21, 2024
El Salvador
1 review
0 helpful votes
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Good
November 1, 2024
Updated review

Good very nice like today affordable price and very nice airline

Date of experience: October 21, 2024

Good and fast
October 17, 2024
Previous review

Good and fast

Date of experience: October 6, 2024
North Carolina
1 review
0 helpful votes
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Trip to Kenya earlier this year
November 1, 2024

We were both satisfied with the service and reminder phone calls.

Date of experience: October 21, 2024
Florida
1 review
0 helpful votes
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Vacation
November 1, 2024

Its easy. I use to buy my tickets from here. A lot of year with this page.

Date of experience: October 21, 2024
California
1 review
0 helpful votes
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Horrible company
November 1, 2024

The online support is useless. The service they provide should be called service less. It took me 4 hours just to change a time of my flight. They need to contact someone that needs to contact someone. And you need to stay online during the entire process.
Its not worth the money you save if you saved any at all,

Date of experience: October 21, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. We regret any inconvenience or frustration.

New York
1 review
0 helpful votes
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Very good i highly recommend
November 1, 2024

Very good i highly recommend
Good Very i love it. I will used again

Date of experience: October 21, 2024
Massachusetts
1 review
0 helpful votes
Follow Michelle A.
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Very easy to book and complete inexpensive flight details as well.

Date of experience: October 21, 2024
Barbados
1 review
0 helpful votes
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Everything went well
October 31, 2024

It was an easy booking and the instructions was clear. The process was very easy also.

Date of experience: October 21, 2024
California
1 review
0 helpful votes
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Very easy to use the app and book thru the cheapoair.com website

Date of experience: October 21, 2024
New York
1 review
0 helpful votes
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Great service
October 31, 2024

Poor experience didn't like the internet experience!

Date of experience: October 21, 2024
Peru
1 review
0 helpful votes
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Excelente
October 31, 2024

Vuelos y precios buenos, rápidos, baratos y accesibles en vuelos y precios

Date of experience: October 21, 2024
New Jersey
1 review
0 helpful votes
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Good service
October 31, 2024

It's was the best service ever. Definitely recommending to others!

Date of experience: October 21, 2024
Florida
1 review
0 helpful votes
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Thanks
October 31, 2024

Excellent service and helpful thanks so much helpful great thanks sweetheart likewise

Date of experience: October 21, 2024
California
1 review
0 helpful votes
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Too many screens to navigate through
October 31, 2024

Too many screens to navigate through. If I wanted a hotel and car i would have said so at beginning

Date of experience: October 21, 2024
Puerto Rico
1 review
0 helpful votes
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Great offer and great service
October 31, 2024

Always find a good deal never have an issue with the app. 😃🧡😃

Date of experience: October 21, 2024
California
1 review
0 helpful votes
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Love
October 31, 2024

Best place for the best deals I'm a loyal customer til the end

Date of experience: October 21, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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