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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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The are nice and to me and the gave me all the time i need to understand all i need
Excelente muy buen servicioy por eso decidi llamar otra vez
The website is very convenient! To use. The instruction is very straightforward.
This app is quite user-friendly and provides a lot of options regarding flying for buyers.
Frontier made me pay extra for quite a few things. I didn't like that.
Good very nice like today affordable price and very nice airline
We were both satisfied with the service and reminder phone calls.
Its easy. I use to buy my tickets from here. A lot of year with this page.
The online support is useless. The service they provide should be called service less. It took me 4 hours just to change a time of my flight. They need to contact someone that needs to contact someone. And you need to stay online during the entire process.
Its not worth the money you save if you saved any at all,
Very good i highly recommend
Good Very i love it. I will used again
Very easy to book and complete inexpensive flight details as well.
It was an easy booking and the instructions was clear. The process was very easy also.
Very easy to use the app and book thru the cheapoair.com website
Poor experience didn't like the internet experience!
It's was the best service ever. Definitely recommending to others!
Too many screens to navigate through. If I wanted a hotel and car i would have said so at beginning
Always find a good deal never have an issue with the app. 😃🧡😃
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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