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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Way too much for baggage fee.i have a small suitcase but got charged alot.my travel was $57. Total came to $205.
Some positive and negative experiences particularly on ticket refunds and cancellations
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Value for my money and have use this site for years. Love cheapOair
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
My flight to Florida was very good. We all enjoyed the flight
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Todo ok super no tuve inconvenientes con la pagina muy didactica
Also good with no problems, before or after.will book again with this service.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
The experience I had was Very good because prices were better compared to directly buying from Airlines.
Enjoying process of booking and very friendly customer care persons
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It was easy. I had no issue with my tickets and reservation. I am always notified of the various specials.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Gives you multiple options to select the most convenient one for the client
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I've used this site twice and have gotten what I needed in short order!
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great company. Use it always for flight bookings for travel
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
The platform is very well laid out, although I cannot buy anything they offer, because I am a retiree with a low salary, I recognize a good job of presentation. Everything has gone well. Very professional. Congratulations.
Please correct my phone number. It is; *******618 Your debit is not in in my bank account. I called the bank, they told me that my credit was too low, it is an new credit limit to US dollar 800.- since oct. 24. Tomorrow. Before, yesterday, they told me since today. I am sorry. Present the charge again tomorrow oct.24 it was not my fault, sorry.
Too many confusing adds and Additional cost for upgrades. I'm trying to focus on travel.
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Quick service and very reliable. Always on point with customer service and consistent with services.
Thank you for your positive feedback. We are happy to learn your experiences have been satisfactory. We look forward to assisting with your future travel needs.
Always simple and easy to search and book flights on the site.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Its for my daughter to fly here from Philippines it was a great experience. Highly recommended to purchase from here
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
The site was easy to use with discounts available. I want to be sure that it is as easy when I check in for my flights.
Thank you for your positive feedback. If you have any questions or concerns please don't hesitate to contact our representatives. They will be happy to assist.
Flight landed at different Airports without any clear cause and notified all passengers at last minute.
Loose my trust on you
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Airline baggage fees are mandated by the airline and are no longer included in the price of the airline ticket. We regret your experience was not satisfactory.