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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Easy to work with and the price is reasonable will try the service again
Difficulty changing the date of my trip. It was impossible to make change on my flight.
Very Fast easy nice and responsive cheaper trustworthy reliable service
It all went very well thank God, I had a fun trip to my country.
I thought it would be difficult but the service was very proficient.thank for your service.5
Very easy booking and travel info before day of travel. Will use again
Good prices, very easy to booked my travel at this time. Its not my first time using cheapoair.
Very helpful when booking and getting wheel chair service scheduled.
Good deal and easy to navigate and compare between many air lines
Easy decision on prices and options this website is always the best for economical flights
Easy to book and fine traveling and great to look at flight.nothing else to say.
Me gusta comprar paquetes me ahorro tiempo y dinero lo recomiendo
Me encanta cuanto ahorro en viajar con esta aplicación la recomiendo mucho.
Excellent travel, good food, good customer service, love the place for lay over I absolutely purchased my travel at CheapOair over and over again.
I was hoping to use my miles points on the return flight. How can i do that, there is no window at checkout
Good and fast search with the cheapest and higher fares to select from, not just one but multiple airlines to choose from.
Rapidp economico y facil expres sumamente rápido el servico
Por el momento muy buena, fácil y rápido, todo muy entendible
Always great and fast. No problem all this years using it...
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

