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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Your website is misguiding and changes numbers & descriptions around. I will not bother using you again!
I will tell all I know how you tried to cheat other!
MOST UNSATISFIED!
The price goes up w/i 15 to $20 more
Trouble with seat selection which still hasn't been resolved. Do I have to wait until closer to the date to select. The per
Associate was friendly and attentive. Service was smooth and fast.
Overall, great experience.
Excellent service, positive feedback and really good service for the customer
Courteous kind service. Tickets were always there for me. I had a few times where my tickets were lost and the ticket counter lady didn't have a problem finding it
Overall, my experience with the flight booking website was fairly positive. The search functionality was easy to use, and I appreciated being able to filter results by price, flight duration, and airline. The site was generally responsive, and I was able to find a flight that suited my needs quickly.
Simple and easy to understand, cheap flight with little to no headache
Not bad at all. Had a little bit of trouble, but worked through it.
Never had problems with CheapOair after 15 years, all ways happy
Seems pretty straight forward. Just found what I wanted and bought it
Quick and Easy. As all second or third bookings are, advertisements and add-ons, many check box to click and CheapOair made it a bit easier.
Love that is secure and fast
No problems whatsoever so ever
Not the first time booking
It was simple and complete.It was due to a referral that I used CheapoAir. I am going to keep using them.
I experienced a great flight. No trouble with my flight departing and arriving. My sister told me about it.
Easy to navigate the platform, tickets are emailed and you do everything online
It gives me all my choices clearly so that i can make a great selection
Spoke with a sales rep and they helped me out and had extremely good patience
Good people, good quality help, also very patient while I was at work.
Customer service is easy to reach and their website is great
If I'm booking a flight with my experience and everything I would like that it maintain that I'm not being called because I'm looking at my flight baggage everything and when I get called and try to get an upgrade phone call it's kind of irritating at the point in time if I wanted an upgrade I would ask for it but this experience was better than the last
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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