Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CheapOair

CheapOair

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey stargrey stargrey stargrey stargrey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Kenny D.
Unfollow Kenny D.
Share Review
Report Review

Air tickets
November 3, 2024

I feel so confided and pleasure with CheapOair all the time.

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Thailand
1 review
0 helpful votes
Follow William F.
Unfollow William F.
Share Review
Report Review

I have used Expedia before, but not so often Booking.com offers cheaper flight.

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. We look forward to assisting with your future travel needs.

Texas
1 review
0 helpful votes
Follow Jesse B.
Unfollow Jesse B.
Share Review
Report Review

I have used this app for several years as they seem to fit my budget and flight options. I like the search options given for flexibility bringing the price down. Thanks!

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Tennessee
1 review
0 helpful votes
Follow Aurelio Z.
Unfollow Aurelio Z.
Share Review
Report Review

My flight
November 3, 2024

So far so good, and was easy to reserved. And easy to process the buy

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Florida
1 review
0 helpful votes
Follow Richard J.
Unfollow Richard J.
Share Review
Report Review

Awesome agent friendly and courteous explained everything to me

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

New York
1 review
0 helpful votes
Follow Olivia W.
Unfollow Olivia W.
Share Review
Report Review

Always my experience with this has been great, great deals and great assistance

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

North Carolina
1 review
0 helpful votes
Follow Bibi M.
Unfollow Bibi M.
Share Review
Report Review

Very good service
November 3, 2024

Very good service I will book again they resolve the issue quickly and it's not my first time

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Georgia
1 review
0 helpful votes
Follow Cathy U.
Unfollow Cathy U.
Share Review
Report Review

Very good site
November 3, 2024

Very good site. No problems with my flight. The flight home was exceptional

Date of experience: October 24, 2024
Japan
1 review
0 helpful votes
Follow Richard Q.
Unfollow Richard Q.
Share Review
Report Review

Easy and Convenient
November 3, 2024
Updated review

Outstanding service. It's easy to modify potential flight plans to find the best options.

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.


Easy and Convenient
September 9, 2024
Previous review

The new push for add-on hotels and cars is a little annoying.

Date of experience: August 30, 2024
Texas
1 review
0 helpful votes
Follow Marcel U.
Unfollow Marcel U.
Share Review
Report Review

Price changed midpay
November 3, 2024

All the time out to make more money since my price changed while I was making the payment. Cheap shot.

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for taking time to give us your feedback. Airline fares are extremely volatile and can change at any time. We regret any inconvenience.

Mexico
1 review
0 helpful votes
Follow Jose A.
Unfollow Jose A.
Share Review
Report Review

Friendly website
November 3, 2024

Super friendly website, anyone can book a flight, and there is no hidden fees

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Mexico
1 review
0 helpful votes
Follow Rossena A.
Unfollow Rossena A.
Share Review
Report Review

The trip was very easy to book!
November 3, 2024

The trip was very easy to book! It was intuitive and user friendly.

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Texas
1 review
0 helpful votes
Follow Eric D.
Unfollow Eric D.
Share Review
Report Review

Did it again
November 3, 2024

Had already done this flight before. 6 years ago did same week

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We look forward to assisting with your future travel needs.

Philippines
1 review
0 helpful votes
Follow Nova I.
Unfollow Nova I.
Share Review
Report Review

Very good and very accommodating virtual service were given by this kind of app

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Argentina
1 review
0 helpful votes
Follow Gema D.
Unfollow Gema D.
Share Review
Report Review

Muy buena atención, jajwkdkdnsid jsksksksis jsksksnsisjsisn

Date of experience: October 24, 2024
Georgia
1 review
0 helpful votes
Follow Chesley U.
Unfollow Chesley U.
Share Review
Report Review

It was very easy to follow
November 3, 2024

It was very easy to follow. This is my first time using cheapOair and I will recommend this site to family and friends in the near future. I will be using you guys on my trips in the us and abroad.

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Kentucky
1 review
0 helpful votes
Follow Rob Q.
Unfollow Rob Q.
Share Review
Report Review

Too much sales add on crap
November 3, 2024

Too much sales add on crap. I just want to buy a flight. No need to make me waste time denying stuff I don't need or want.

Date of experience: October 24, 2024
Arizona
1 review
0 helpful votes
Follow Bridget V.
Unfollow Bridget V.
Share Review
Report Review

No issues, really easy I would recommend this place to everyone. I'm definitely going to use it again

Date of experience: October 24, 2024
NL
1 review
0 helpful votes
Follow Genotry A.
Unfollow Genotry A.
Share Review
Report Review

Service
November 3, 2024

Nice. The search was fast and the pages easy to browse through

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

VI
1 review
0 helpful votes
Follow Wilma N.
Unfollow Wilma N.
Share Review
Report Review

Stress-free
November 3, 2024

Great experience will use CheapOair again and would recommend

Date of experience: October 24, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
See all photos