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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excelentes precios y excelente atencion a sus clientes gracias.
Good and complete information help me to take good decisions!
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great easy quick great service easy affordable accommodation
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
The booking process was easy. I am not a fan of all of the add-ons.
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Happy airport confusion but the airplane trip was perfect I enjoyed the peaceful nap
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
What I got there alive the pilot missed all buildings lololol
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Very easy experience! I expected it to be more difficult than it was. I appreciated the follow up emails to confirm everything!
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Service was excellent and the booking process was easy to walk through
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
The fares were misleading on your site. I tried more than five times to get the correct price.
Thank you for taking time to give us your feedback. Airline fares are extremely volatile and can change at any time. We regret any inconvenience.
Went well. Great pricing. I look forward to booking a trip again.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
For crying out loud can I get through one transaction without leaving feedback?
Thank you for your feedback. We regret any inconvenience
Las previas fueron satisfactorias, está no tengo certeza de haber logrado la compra
Thank you for taking the time to share your feedback. If you have any questions or concerns please don't hesitate to contact our representatives. They will be happy to assist you.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Quick and easy found what I wanted easily.
Happy with the quote.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Professional and very efficient. It is about the options and prices offered
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good. But can improve. Price lock must take place prior to putting in personal info
Thank you for taking time to give us your feedback. Unfortunately it is an airline standard that fares are never guaranteed until the ticket is issued. We regret any inconvenience.
...and all discrepancies were sorted out by travel experts.
Thank you for your positive feedback. If you have any further questions or concerns please don't hesitate to contact our representatives.
Great, the service was great and I enjoy flying with you all.
Thank you for your feedback. We look forward to assisting with your future travel needs.
Reasonable price on flight.Helpful update on the flight...Thanks
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.