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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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That was a very easy and quick reservation. Thank you very much
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
So easy to book and price is affordable. I do not need to think twice.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience and we appreciate your long time loyalty. We look forward to assisting with your future travel needs.
This is a user-friendly travel booking website and I would recommend it.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It wasn't a positive experience, because some employee at CheapOAir swiped my credit card after I bought the tickets.
I was never able to contact your Dept of Claims, so I never got reimbursed.
Hope it never happens again.
Thank you for taking time to give us your feedback. If you have charges that your feel were fraudulent you should contact your financial institution so they can investigate them for you.
Fast and good service online i recommended for faster buy tickets
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I always get calls for additional service, this should be upfront on the website while choosing the flight.
Thank you for taking the time to give us your feedback. Many of our customers advise us that they appreciate getting the calls to confirm flight information and to offer services that they may not have noticed when purchasing the tickets through out website. We regret any inconvenience.
So far, I've had a good experience. All notifications were timely and informative. I look forward to using your service now and in the future.
I love cheap o air I fly cheap o air to las Vega to see my son.Its been wonderful
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good job for your assistance in helping me with this booking
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It was overall positive. I found the fare lower than other original options, but changed by the time I filled in the information. Needs a timer.
Thank you for giving us your feedback. Airline fares are dynamic. People all over the world can go onto their computers or phones and search for the same limited seats on any specific flights. Fares and even flights can sell out quickly.
We regret any inconvenience.
All the service it,'s very good...every time i,ll use cheapoair
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great and fast simple to use Great deals and fast service. Very easy to use.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Let me tell everyone what a rip off Cheapo Air is. My 90 year old father made a mistake and booked the wrong dates and locations for a ticket for Christmas. I have now been online and on the phone with agents who are no help at all. I spend over 33 minutes on a call with an agent and asked for a supervisor. Teh agent sad sure I get one for you and after 25 minutes, I was still on hold. Yall took advantage of an old man. His ticket should be 654$ but yall changed him $835.99 and now want an additional $165 to change it to where it should be. This is wrong on every level. AA has the ticket for 654 for basic economy. For what you are charging he could have flown first class. Now, I was able to contact the VISA company and found out Cheapo air has charged my dad for 2 tickets for a total of 1652.00. The charges have been frozen and I will continue to fight this scam company. Yall should be ashamed of yourselves and be put out of business! Go directly to the airline for tickets. Much better to work with directly
Thank you for your feedback. We regret it was not a satisfactory experience. Please contact our representatives with your booking information so we can look into your expressed concerns.
I enjoyed booking the trip with flexible information and good prices
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It's was quick to book in and friendly people, I like booking with them
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
My previous was good no issues I never changed anything I'm loyal customer from 2014 I never have issues
Thank you for taking time to give us your feedback. Our representatives have worked with this customer regarding the expressed concerns and they have been resolved.
I've been using cheapOair for some time now and it has been a good experience thus far.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Quick and easy to use. Was able to scroll through the various airlines and the times offered for booking my flight and return flight with ease.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.