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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Outstanding! Always reliable with the best offers and service.
Although the flight was changed, customer service was good and very helpful
I really don't have anything to say because this is the first time I've booked with cheap o air
I always book through CheapOair, I always get to review multiple airline prices and trips and have never had any issues with my tickets! This is a great app to use if you want easy and inexpensive trip options all in one place!
I had protected my luggage using your site but was never compensated for the damaged luggage neither for the delayed flight.
I always use cheapoair it's very helpful. Also it's easy to book here
Excellent website to use. I always use it all the time. And i will use it again
Muy bueno y fácil de entender se los recomiendo a todos los viajeros
My money was taken because you guys chose a date for me after I put in my traveling dates
Never had a problem, everyyhreat! They text me that my flight was going to be delayed and kept me informed.
Fast transaction. Good selection of flight schedules and cheap air fare.
Never had any issues with their services. Was able to purchase online with no problems.
It is as simple as this. When you are the best, you just are. It's not complicated.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I am delighted with the professional assistance and timely help
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience and we appreciate your long time loyalty. We look forward to assisting with your future travel needs.
Smooth trip with no issues. I have already used them a second time
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Always excellent service, fast, efficient. Easy to communicate with.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
None at this time. However they are always convenient and efficient!
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.