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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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AG
1 review
0 helpful votes
Follow Joyann V.
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Very easy to booked cheap flights
November 5, 2024

Very easy to booked cheap flights.
An customer service are very sweet, friendly and very helpful.

Date of experience: October 25, 2024
NL
1 review
0 helpful votes
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Buena la experiencia rápida y eficaz, es muy fácil. Excelente

Date of experience: October 25, 2024
New York
1 review
0 helpful votes
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Using the payment plan option was a big help. It is helpful to customers to have these options.

Date of experience: October 25, 2024
New York
1 review
0 helpful votes
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Yes
November 5, 2024

Thanks good service to help me to find good flight to day in order to fly

Date of experience: October 25, 2024
SX
1 review
0 helpful votes
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Great service
November 5, 2024

Great service good experience with very good quality of people

Date of experience: October 25, 2024
Jamaica
1 review
0 helpful votes
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Quick and easy
November 5, 2024

Hassle free and convenient. Less evasive than most sites that are available

Date of experience: October 25, 2024
Maryland
1 review
0 helpful votes
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Great experience
November 5, 2024

It is easy to navigate and the support team is amazing. I will definitely use this platform again.

Date of experience: October 25, 2024
Texas
1 review
0 helpful votes
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Excelente muy bien
November 5, 2024

Excelente muy bien. Me gustó la atención y el precio, gracias

Date of experience: October 25, 2024
Colombia
1 review
0 helpful votes
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Good one
November 5, 2024

Es muy bueno, fácil de utilizar, lo recomiendo, siempre compro mis tiquetes aereos por acá

Date of experience: October 25, 2024
Georgia
1 review
0 helpful votes
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!
November 5, 2024

Le meten muchos cargos reservo y me sale otra fecha!regreso el día 8 y me sale el 7 luego sale otro precio

Date of experience: October 25, 2024
Nevada
1 review
0 helpful votes
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Service was very clear and precise
November 5, 2024

Service was great. Price was great, everything was great and easy to book.

Date of experience: October 25, 2024
Virginia
1 review
0 helpful votes
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Great deal and cheapest ticket
November 5, 2024

Easy to purchase with cheap o air. Good service and easy to talk too.

Date of experience: October 25, 2024
Nevada
1 review
0 helpful votes
Follow NILOFAR A.
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Good and fast customer service
November 5, 2024

I have been booking flights and cars since 4 years good customer and best prices

Date of experience: October 25, 2024
New Jersey
1 review
0 helpful votes
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Spain
November 5, 2024
Updated review

Bad experience with the refund never got my refund one of the reasons also customer service no response

Date of experience: October 25, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. Please contact our representatives so that we can look into your concerns.


N/A
October 2, 2024
Previous review

Good customer service and very understanding and good people

Date of experience: September 22, 2024
Washington
1 review
0 helpful votes
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Its an international flight
November 5, 2024

Its an international flight. I hope Cheap O tickets comes through for me from beginning to end. Thank you though for the option to makes payments. That is a lifesaver.

Date of experience: October 25, 2024
South Africa
1 review
0 helpful votes
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It was easy to use
November 5, 2024

Easy to book using cheap air. It was my first time and they made it possible

Date of experience: October 25, 2024
Arizona
1 review
0 helpful votes
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No No guidance on completing form period to getting off plane

Date of experience: October 25, 2024
Michigan
1 review
0 helpful votes
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Sr
November 4, 2024

Me gusto muy eficientes buen servicio,gracias y puntuales

Date of experience: October 25, 2024
Wisconsin
2 reviews
1 helpful vote
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Difficult to select seats and add baggage
November 4, 2024
Updated review

Super easy on one booking to add seats and bags, and impossible on the next. Why? Now I can't sit next to my wife and children.

Date of experience: October 25, 2024

Selecting seats is caught in a loop
July 5, 2023
Previous review

Selecting seats is caught in a loop

Date of experience: June 5, 2023
Pennsylvania
1 review
0 helpful votes
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CheapoAir is the best!
November 4, 2024

Cheapo air definitely gives the customer all their travel needs, with perks, for a very affordable price. I've been booking flights with them for years and have brought in many happy, new travelers and will continue to do so!

Date of experience: October 25, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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