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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Very easy to booked cheap flights.
An customer service are very sweet, friendly and very helpful.
Buena la experiencia rápida y eficaz, es muy fácil. Excelente
Using the payment plan option was a big help. It is helpful to customers to have these options.
Hassle free and convenient. Less evasive than most sites that are available
It is easy to navigate and the support team is amazing. I will definitely use this platform again.
Service was great. Price was great, everything was great and easy to book.
Easy to purchase with cheap o air. Good service and easy to talk too.
I have been booking flights and cars since 4 years good customer and best prices
Bad experience with the refund never got my refund one of the reasons also customer service no response
Its an international flight. I hope Cheap O tickets comes through for me from beginning to end. Thank you though for the option to makes payments. That is a lifesaver.
Easy to book using cheap air. It was my first time and they made it possible
No No guidance on completing form period to getting off plane
Super easy on one booking to add seats and bags, and impossible on the next. Why? Now I can't sit next to my wife and children.
Cheapo air definitely gives the customer all their travel needs, with perks, for a very affordable price. I've been booking flights with them for years and have brought in many happy, new travelers and will continue to do so!
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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