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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excellent customer service! The representative Brian was very helpful and prompt.
All that was promised, was fulfilled to 100%, so very pleased
We love it so much. Very easy and convenient plus great customer service support team.
I bought a ticket from Maputo to Malaysia and I could travel due to VISA issues that delayed to be released.
I requested all support from Cheapoair to get refunded the flight ticket amount who provided relevant assistance to successfully get part of flight ticket.
Good experience, reasonable fares, user friendly site, well designed website
Thank you for your positive review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thanks it was easy and straight forward.
Self explanatory.
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Thank you for your review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Excellent service and good prices in flights, hotels, car.
Thank you for your positive review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Its declining my card when I have the correct amount for booked
Thank you for your feedback. Please contact our representatives for assistance. 1-646-738-4820
I love booking with this site! It's the best booking site around!
Thank you for your positive review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I always get my flights cheaper on cheapoair. I love it. If you want to save money I recommend this app 100% to anyone.
Thank you for your positive review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Not understand why luggage can not be included.
Please inform me about the 2 emails I sent to you, thank you
Thank you for your feedback. Many airlines are now charging for things that use to be included with the ticket price, such as baggage and seat assignments. This is an airline policies that we have no voice in. We regret any inconvenience.
Was happy to see good options for my plan. Had good price and route selection offers.
Thank you for your positive review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thank you for your positive review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Thank you for your positive review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Was great! All went well. ………….:::::::::::::::::::::::::
Thank you for your positive review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It's been great experience so far. I like their deals and reward points
Thank you for your positive review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
My first experience was good for this reason I bought two times more
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It was ducking terrible. You were abysmally bad and continued to disappoint throughout every interaction.
Thank you for your feedback. We are very sorry to hear this. Please advise what the issue is so that we may address your concerns.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive review. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.