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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Perfect and affordable give you the best options for future travel and accomodation and all we needed
Great navigation would recommend other customers and clients
Cheapest flights I've paid for on this route by far! Expedia would charge me double this amount everytime! Never again! Thank you CheapOair!
Very efficient and easy to do booking and it was through my friend who was satisfied with your service
Very efficient and easy to do booking
Easy to navigate and book in this site and very detailed. Very Good
Always easy and comprehensive. Reliable and trustworthy, and I have never had an issue
Friendly people and quick replies thank you for all you do for the customers
Quick and easy also wss very professional handle i would recommend many of my family members and friends
Always buy my flight tickets at CheapOair because their good prices, flight with no worries.
Had a wonderful experience in the past. Have a trip in January hoping for the best.
We used to receive 1 nights stay free at the average cost, after staying 10 nights. Giving back 10% after 10 nights paid. However, Since you partnered with One Key Cash, you have reduced that to less than 3% which is disgraceful, and I am insulted. Why, not give actual rewards anymore? Maybe One Key Cash is now getting that Cash? Not nice and will be the reason for your downfall. As I will now look for a better provider...
Previously i had good experience
Flight disruption wrong information flights...
Thank you for your feedback. When the airlines make changes to their flight schedules we understand it can be upsetting. We regret any inconvenience or frustration.
As above, I do not have much to say sorry, i cannot remember the experience
Thank You. We appreciate your feedback and look forward to serving your future travel needs.
Easy to navigate and very competitive prices and great flight combos
A great place to shop for Air Travel. I always get my ticket from Cheapoair
Booked my flight when other websites couldn't get the job done, but then got a weird random call that I didn't ask for. They tried to upsell me on additional crap for my flight I clearly said I didn't want and was too busy to deal with at the time of their call. The guy wouldn't stop jabbering on incessantly until I told him to not charge me for anything additional and I hung up.
Thank you for your feedback. We regret any inconvenience or frustration.
Booked my flight when other websites couldn't get the job done!
They worked with me well & patiently when I had to change flights at the last moment.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. One Key Cash is the reward program for Expedia.com not CheapOair.com. We regret any inconvenience this may have caused.