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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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When Booking airfare and price matters, I always check this site.
Keep in mind, there are unannounced fees but you have options to not
Take them.
Can't remember that trip. So far this is working a translate would make it better
Very easy to use and a very comprehensive platform, with lots of options and offers, great
Have to go through a lot of pages of data to find the right tickets for our g
Your experience is very important to us. Thank you for taking the time
NUNCA HE TENIDO INCONVENIENTES CON MIS VUELOS ADQUIRIDOS POR ESTA VÍA
I would have given a 5-star review but I wish I could still pay an extra fee to select seats...
The agent was very kind, and the service was very good and professional.
Great,awesome! I will recommend everytime!this is my first flying and everything went very smoothly, you got my vote on flying on this airline eveytime!
No problems with checking in lines move fast flight attendants very nice
Customer service is very helpful when I missed my flight from ORD. She helps me to get the next flight on the same day. She really help me a lot.
I like the convenience of going to the app and boom,boom,boom, it's book!
No issues encountered during June this year when I had booked with CheapOair and same experience again today.
I've been a customer for over 15 years and have always had a wonderful experience.
I have been using this site for all my travel in the last few years and have no problem.
Like the reminders he sent countdown for travel. But I would like to know cuz I'm leaving from punta Cana back to California Ontario. Do I have to fill out stuff to go back into our country? California, United States
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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