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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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No support at all. Been trying to rebook a flight and no "expert " is ever available to assist me
Have been customer for years but will never use this agency again
Very 1 nice I like your service 2 will use every time that all 777 888 888 888 *******888 8*******888
Great prices easy booking fast confirmation and excellent service
Thanks for the service thank you for your service thank you for your service
Too many ad ons to booking flight. I/e hotel and car rentals. When all you want to do is just book a flight.
The agent is spoke with was very courteous but extremely hard to understand.
Everything I needed for my flight and time to travel the days I needed
Last year I found a good price ticket to Vietnam, It was a crazy adventure, but comparing with others companies You had the best deal.
All of my experiences have been very good, and it has alway been easy to find a flight that met my needs.
Easy booking. Reasonable price. Customer service is excellent so far. Everyone we spoke to was great
It was a little hard finding flights BUT we got them at a fair price!
I am getting a very rude customer rep. That's why, I did not book thru cheapoair for a long time. Me, my wife and my siblings are frequent traveler and I pay for all their tickets. I just book now again personally because I like the price of this flight I am booking.
Thank you for your feedback. We regret your experience was not satisfactory.
Okay easy so far I'm satisfied. I didn't have any problem booking it's easy. Thank you!
I originally had gone through another company even though I had used CheapO air before and was very satisfied with them. Big Mistake! I now feel much more comfortable with my reservations and the added available options. I definitely learned my lesson. I will continue to book with this quality company from here on.
All great. Easy to navigate. Good timing and information step by step.
No comment yet. Hoping for no flight changes. Hopping my ticket is legit
Very nice people to help you and concerned about your expectations during your trip.
Ok. It took time and I still dont see the seats i chose. This took a longer time than it should have
This has been resolved.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The phone number to call from outside the USA is 001-646-738-4820 and the live online chat link is www.cheapoair.com/customersupport also you are trying to cancel the flight online and you cannot do that, you have to speak or chat with an agent.