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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Booking a trip, short flight for my grand daughter. I like the site and get a fair price, but hate all the additional add on pop ups. I ended up clicking on something I did not want by mistake and saw no way to delete it.
It was excellent, especially because I had made a mistake and it was corrected there and there.
The price is too much she was very professional and I suppose to get a discount
Fantastic perfect. Thanks a lot.
Thanks a lot.
Thanks
Have a nice day
Myself and family members are very happy. Will continue to use this service
Good finding cheaper flights, car rental. And hotel prices for the bang
Still on the fence didn't find any savings by using this just convenient for the occasion hotel wasn't very good but had to stay somewhere since the hotel my family was staying at was booked even though they weren't
A couple days ago I made an easy refund for me and customer service good.
Good help with customer service, very responsive! Happy to do repeat business with them!
Trip delayed due to spirit airlines, had me flying all over the west coast... Lost an entire day of my vacation 😡
The booking was a breeze, the only issue was on my side with the credit card company who blocked the payment. However, one response to a text and thanks to Cheapoair following up...we managed to finalize the booking...so very happy!
Cheap prices but too many add on fees. I came here to find cheaper options.
Everything is fine and smooth all I need to know is provided.
I can book a flight with ease on CheapOair. Helpful staff too
Efficient and quick, easy to read and make a booking. Lots of times and prices to choose from.
I love it. Great service. Very friendly and fast. I highly recommend them
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. When the airlines make changes to their flight schedules it can be upsetting. We regret any inconvenience or frustration.