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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very organized and easy, thank you. I appreciated the variety of options presented.
Flt requested to be cancelled was not cancelled. Hard to make any changes in the original confirmed flts.
I traveled using Cheapoair for the past 10 years. This is a very reliable travel agency. Once I had to change my flight 24 hours in advance and they changed it without any fees. I would highly recommend this travel agency.
Exelente y muy buen servicio me encanta siempre compro por aquí
Have made many reservations using cheapoair, most of the time they have the best rates for airlines
It is great to travel with the cheap air booked through this website.
Service I am satisfied the customer service, it was efficient and good.
Unhappy about insurance. Smoking mirrors. Not what I expected.
Sorry to hear that, you have 10 days from the purchase of the insurance to request a refund. 1-646-738-4820 for cheapoair customer support.
ALTHOUGH THIS IS MY FIRST TIME BOOKING WITH THIS AIRLINE, BUT IT WAS FAST AND EASY TO GET MY BOOKING DONE.
Easy process to book tickets. Will always check flights first from this website
This has been a real easy process that I'm able to experience
Easy to use. Very helpful and through. Great prices. Thank you!
Fue muy rápido y facilito fue fácil de encontrar mis viajes
Very fast job and great I will use this always. Suggest for everyone!
It was very detailed and straight to the point. Very helpful for people who are not computer-savvy
Always reliable and easy to use. Recommend to friends and relatives.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret that it was not a satisfactory experience