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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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KR
1 review
0 helpful votes
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I love it here
November 10, 2024
Updated review

Helpful representatives and easy booking accommodations

Date of experience: October 31, 2024

It was fun and simplified, great work guys I appreciate...
September 9, 2024
Previous review

It was fun and simplified, great work guys I appreciate your contribution to my trip.

Date of experience: August 29, 2024
Georgia
1 review
0 helpful votes
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Good prices
November 10, 2024

Price allows poor people the opportunity to travel and enjoy

Date of experience: October 31, 2024
Florida
1 review
0 helpful votes
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Great and easy
November 10, 2024

Excellent service good prices and quick……….,,,,,,,,,,,

Date of experience: October 31, 2024
California
1 review
0 helpful votes
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It took to long to book and get a confirmation on the reservation made

Date of experience: October 31, 2024
Maryland
1 review
0 helpful votes
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I experienced best customer service with prompt service delivery

Date of experience: October 31, 2024
TT
1 review
0 helpful votes
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Pricing issues
November 10, 2024

After confirming my ticket price I was asked to pay an increased price by 100 without an explanation

Date of experience: October 31, 2024
CustomerService C. CheapOair Rep
over a year old

We've reviewed your reservation and do not see any conversation with an agent or any email sent advising that the price was $100.00 more. I see the ticket cost was quoted and never increased, and you had $76.00 included in the quote for the service fee and the seat request. If you have any further questions, please reach out to the billing department of Cheapoair.com

Maryland
1 review
0 helpful votes
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It was pleasant with the booking, and the price was great and I had no issue

Date of experience: October 31, 2024
Mexico
1 review
0 helpful votes
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Mala experiencing
November 10, 2024

Con chipoair no hay problema pero con las lineas areas si esta Ultima vez rompieron mi maleta y nadie se hace responsible

Date of experience: October 31, 2024
Minnesota
1 review
0 helpful votes
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Easy and best price
November 10, 2024

I have been using cheapOair multiple times for my travelling, very easy to book and decent price compared to others.

Date of experience: October 31, 2024
Florida
1 review
0 helpful votes
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Lots of choices, easy to navigate, excellent technical support

Date of experience: October 31, 2024
GB
1 review
1 helpful vote
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The representative who spoke to me was extremely helpful at a difficult time when I had to change my tickets due to family emergency. I appreciate everything that she did for me and she made it so easy thank you very much.

Date of experience: October 31, 2024
Jamaica
1 review
0 helpful votes
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I would use cheapoair.com again
November 10, 2024

It's been good so far, wish the flights did not have so many layovers and were more reasonable.

Date of experience: October 31, 2024
Florida
1 review
0 helpful votes
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Several times
November 10, 2024

Several times.
In last 10 years.it was the cheapest on line purchase was great

Date of experience: October 31, 2024
Florida
1 review
0 helpful votes
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Great expereince
November 10, 2024

Great sdfsdfdsfsfdsfsdfs adasdasda asdadsadadsadasdas

Date of experience: October 31, 2024
California
1 review
0 helpful votes
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Good
November 10, 2024

Great Service provided thanks for everything looking forward to another trip

Date of experience: October 31, 2024
New York
1 review
0 helpful votes
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Good
November 10, 2024

Good customer service, no issues with online booking at all

Date of experience: October 31, 2024
Turkiye
1 review
0 helpful votes
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I've had e mails from the site for some time, so I thought I will just try it...

Date of experience: October 31, 2024
New York
1 review
0 helpful votes
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5
November 10, 2024

Is ok always use this to plane my trips and it is more convenient

Date of experience: October 31, 2024
South Carolina
1 review
0 helpful votes
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Great Booking
November 10, 2024

All my bookings with CheapOair.com has been satisfactory, I have not had any problems ever.

Date of experience: October 31, 2024
Zimbabwe
1 review
0 helpful votes
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Good I liked the response on time and the tickets are reasonable

Date of experience: October 31, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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