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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Helpful representatives and easy booking accommodations
It was fun and simplified, great work guys I appreciate your contribution to my trip.
Excellent service good prices and quick……….,,,,,,,,,,,
It took to long to book and get a confirmation on the reservation made
I experienced best customer service with prompt service delivery
After confirming my ticket price I was asked to pay an increased price by 100 without an explanation
It was pleasant with the booking, and the price was great and I had no issue
Con chipoair no hay problema pero con las lineas areas si esta Ultima vez rompieron mi maleta y nadie se hace responsible
I have been using cheapOair multiple times for my travelling, very easy to book and decent price compared to others.
Lots of choices, easy to navigate, excellent technical support
The representative who spoke to me was extremely helpful at a difficult time when I had to change my tickets due to family emergency. I appreciate everything that she did for me and she made it so easy thank you very much.
It's been good so far, wish the flights did not have so many layovers and were more reasonable.
Several times.
In last 10 years.it was the cheapest on line purchase was great
I've had e mails from the site for some time, so I thought I will just try it...
Is ok always use this to plane my trips and it is more convenient
All my bookings with CheapOair.com has been satisfactory, I have not had any problems ever.
Good I liked the response on time and the tickets are reasonable
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


We've reviewed your reservation and do not see any conversation with an agent or any email sent advising that the price was $100.00 more. I see the ticket cost was quoted and never increased, and you had $76.00 included in the quote for the service fee and the seat request. If you have any further questions, please reach out to the billing department of Cheapoair.com