On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to book and very good fare, and easy to navigate website.
The website was user friendly and I quickly found the flight I wanted for less than other companies
This was my first time and I have to say it was very easy because it already had my coming back flight with my leaving out flight..
I have been using it for a long time, so far so good for the booking experience
Great! Always affordable and economical. Very user friendly.
I liked that my confirmation details were sent to me. I think the price was good too. If there are no issues at the airport then woo hoo. Will see.
I called to change the origin of my airport with cheapoair. One day, the told me $230, in less than 48 hours, it went up to $760. I felt like I was not given any help though I spent additional money to protect my flight from changes. Not to mention, there have already been 6 changes made to my flight in 6 months.
I was charged $118.80 from CheapOair without being informed.
That's not a good business practice!
Chris was EXCELLENT and very helpful! He was patient and very understanding of my personal use of the computer limitations.
Good and affordable price. Registration is easy and fast. I am really satisfied with cheap air.
Seems like a great deal for travel. Excited for my upcoming trip
Seems like a great deal for travel
Beginning to think I need to make sure that I do not have to take a carry on or checked bag
A well designed web site. Efficient service and good customer relations,
CheapOair has great ticket prices and flight availability 24/7.
Thanks CheapOair
It is easy and practical. I like it. I advice all people to use it. You can save money.
It had been very good to book my flights with considerable price compared with others vender
TY
I have traveled with the same company for the past decade and have never experienced anything regretful. Moreover, they offer decent prices and great accommodations.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Please contact our representatives and they will be happy to speak with you regarding your concerns.