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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Amazing as usual, easy to book via CheapOair, many thanks. I will always book for all my flights here.
I have a great experience with Cheap air when i travel or making reservation.
Great experiance with cheapoair, that is the reason i choose it.
Great site to get cheap or very affordable flights. Never disappoint.
This was a difficult website to use. At the end I could choose seats, but didn't realize I was paying $134 for 2 seats! I tried to get a refund right away with no luck. The website is much more difficult than others I've used. I never want to use them again.
Agent took extra effort to replace a flight that was cancelled by the airline and make sure the new itenrary is confirmed
Booking airfare on this site was the fast and very easy. Was given many options or flights
Im unable to check in unless i download your app. I shouldnt be forced to download the app to check in
You don't have to download our app, you have to be on the airline website and using the airline confirmation number to check in and print your boarding pass.
My experience thus far has been very wonderful. I'm happy and satisfied with CheapOAir!
Great and good customer service each time. I'm always satisfied with the service.
Excellent service very professional and highly recommend.
I ordered a ticket for an employee. I had to change the date. I called the next morning before 24 hours and was told no that I was to late. I called an hour before my time was up. Had to buy a whole new ticket next time will go directly through the airline.
Your experience is very important to us. Thank you for taking the time.
Response to a problem was resolved. The operator was very helpful
Have never flew with you. Instead I have bought and changed my ticked today
The ticket prices with CheapOair are always a little too high, but I enjoy booking my flights anyway.
Thank You! We appreciate your feedback and look forward to serving your future travel needs.
Many times we flew using Cheapoair. As always it gave a good service.
Thank You! We appreciate your feedback and look forward to serving your future travel needs.
All experiences have been great! Prices are reasonable and can always book at last minute!
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Many airlines are now charging for things that use to be included with the ticket price, such as baggage and seat assignments. This is an airline policy that we have no voice in. We regret your experience was not satisfactory.