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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Smooth Flight!
November 15, 2024
Updated review

Awesome and very easy. The availability of schedule and flights. Easily understood and good choices.

Date of experience: November 4, 2024

Thanks for the system
November 15, 2024
Previous review

Thanks for the system.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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My flight with frontier airlines to Indianapolis was...
November 15, 2024
Updated review

My flight with frontier airlines to Indianapolis was delayed 4 times and then cancelled now I'm at the airport till 6 am. Been here since 12:30

Date of experience: November 4, 2024

Trips
November 14, 2024
Previous review

Great experience on flights, hotels and car rentals. Thanks

Date of experience: November 3, 2024
Connecticut
1 review
0 helpful votes
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Super
November 15, 2024

Buena muy buena la recomiendo mucho a tiempo no problemas super

Date of experience: November 4, 2024
New York
1 review
0 helpful votes
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Bien todo me gusta como trabajan y responsable en cuanto a todo

Date of experience: November 4, 2024
Nevada
1 review
0 helpful votes
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Nevada Canuck
November 14, 2024

It's been easy and quick service not ever a disappointment.

Date of experience: November 4, 2024
Florida
1 review
0 helpful votes
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All good
November 14, 2024

All good fast service very easy too work it out thank you so much for this service

Date of experience: November 4, 2024
Florida
1 review
0 helpful votes
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Easy time booking
November 14, 2024

Easy time booking. Never used this site before. Am looking forward to flying

Date of experience: November 4, 2024
Minnesota
1 review
0 helpful votes
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It was an easy process and booking
November 14, 2024

It was an easy process and booking. Everything went smoothly. Everything went great with previous trip.

Date of experience: November 4, 2024
Pennsylvania
1 review
0 helpful votes
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Urgent
November 14, 2024

I m at the airport and I can't find my reservation...
I m calling and you are telling me to wait until 3 hours

Date of experience: November 4, 2024
CustomerService C. CheapOair Rep
over a year old

This is resolved.

New Hampshire
1 review
0 helpful votes
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Superintendent travel
November 14, 2024

Cheap air makes it convenient and easy to accommodate all our superintendent needs in one place.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Good
November 14, 2024

Always offering good prices with all detail no hidden fees.

Date of experience: November 4, 2024
Florida
1 review
0 helpful votes
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Good
November 14, 2024

Enjoyable trip Would like to do again.Taking trip to New Orleans

Date of experience: November 4, 2024
New York
1 review
0 helpful votes
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Great prices
November 14, 2024

Great prices. No difficulty. Pretty easy. Ill use this again

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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It was easy to navigate through the options available. The process was flawless and smooth.

Date of experience: November 4, 2024
California
2 reviews
0 helpful votes
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Chat bot not helpful
November 14, 2024

I need to know my pick up time might be later how change that? This is irritating!

Date of experience: November 4, 2024
CustomerService C. CheapOair Rep
over a year old

Your feedback is very important to us. Thank you for taking the time

Iowa
1 review
0 helpful votes
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Excellent service and good prices
November 14, 2024

Excellent service and good prices. A well recognized booking service.

Date of experience: November 4, 2024
North Carolina
1 review
0 helpful votes
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Quick
November 14, 2024

All ok. Quick to book flights on site
Good past experience with hotels card and travel booking

Date of experience: November 4, 2024
Wisconsin
1 review
0 helpful votes
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Pretty good service 👌 very good experience thanks.I will always book ticket with you.

Date of experience: November 4, 2024
Guatemala
1 review
0 helpful votes
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Excelente
November 14, 2024

Confiable, muestra las diferentes opciones con tiempos e itinerario

Date of experience: November 4, 2024
New Jersey
2 reviews
4 helpful votes
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Great Deals
November 14, 2024

CheapOair always has the lowest flight prices everywhere I go. Love it!

Date of experience: November 4, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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