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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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231,378 reviews

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Georgia
1 review
0 helpful votes
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Making reservations were simple to do and able to be done in a secure environment. The lay-out of information, once entering my travel request, made it easy to make the decision on my travel itinerary. The prices were also the most competitive. I would definitely use this service again.

Date of experience: January 30, 2015
Colorado
2 reviews
0 helpful votes
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My preferred place to look up for flights, especially international ones. There were little changes with my reservations few times but customer service agents have always helped me accordingly.

Date of experience: January 27, 2015
Texas
2 reviews
0 helpful votes
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CheapOAir came through again! I booked early and then near time to go decided to switch dates and times of travel. In addition, I wanted to squeeze in another destination. These people were courteous and made my changes with a modest charge that gave me a perfect holiday and I got a reasonable ticket to another destination! Thank you, CheapOair!

Date of experience: January 22, 2015
Alabama
1 review
0 helpful votes
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We had some family business to attend to and booked with cheapo air last minute we got a good price over the holidays and were where we needed to be in time. On the way home there were some aircraft difficulties which lead to delay, but that was nothing to do with cheapo air. Thanks cheapo air for getting us to where we needed to be for a fair price!

Date of experience: January 22, 2015
New York
1 review
0 helpful votes
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I was very satisfied with the use of CheapOair on my recent trip to Florida. We have used them in the past and have been not only satisfied but found them to have saved us quite a few buck compared to going through the carriers themselves.

Thanks you CheapOair

Date of experience: January 17, 2015
Canada
1 review
0 helpful votes
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I have used cheapoair twice in the last 13 months. I have found the operators to be very pleasant and helpful. The prices are also very reasonable.

Date of experience: January 12, 2015
Pennsylvania
1 review
0 helpful votes
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Have used them in the past to find the most inexpensive tickets on the web, their customer service was patient and polite in helping me with my booking.

Date of experience: January 11, 2015
Canada
1 review
0 helpful votes
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I would really appreciate the service provided by cheapoair.com in booking my flight tickets and providing me guidance on getting the best quote for my travel. I would definitely go ahead with cheapoair.com for booking my next destination and would recommend others for the same.

Thanks once again.!

Date of experience: January 11, 2015
Georgia
1 review
0 helpful votes
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It is been great experience with ChepOair from last 2 year. We have booked tickets for my parents and our travel to India.

Date of experience: January 10, 2015
Maryland
1 review
0 helpful votes
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Great Rates
January 13, 2015

Great Rates. Very friendly Customer service. Will always recommend to everyone.

Date of experience: January 10, 2015
Massachusetts
1 review
0 helpful votes
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I booked air tickets through cheapOair. The price was low, compared to those from other agencies. The service is good. I am sure I will book more tickets by cheapoair later.

Date of experience: January 10, 2015
Indiana
1 review
0 helpful votes
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My CheapOAir experience was a good one. Not only is the website easy to use but flights were available I did not see elsewhere - more options were available.

Date of experience: January 10, 2015
Canada
1 review
0 helpful votes
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I've used CheapOair several times and I've only had good experiences! I find the website easy to use and very easy to book our flights! It is my "go to" site when I'm booking our flights!

Date of experience: January 8, 2015
District of Columbia
1 review
0 helpful votes
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The experience I got booking my flights was very rewarding since I had a complex booking, I checked the prices on CheapOair's website and called their 1800 # and arrange it with one of their operator. Our flight was on time and we had not problem getting back to our destination. Thanks to CheapOair!

Date of experience: January 8, 2015
California
2 reviews
0 helpful votes
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We used CheapOair to book short flight tickets within Europe. CheapOair's web site was very easy to negotiate--user friendly, and had the most economical tickets for our trip. Thanks, CheapOair!

Date of experience: January 7, 2015
Bermuda
1 review
0 helpful votes
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Very good experience
January 10, 2015

Very good experience. Very pleased with the service; follow up with emails and regular updates.

Date of experience: January 7, 2015
Florida
1 review
0 helpful votes
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Our flights to/from Rome were on time and safe. The price was right as well. We will book again with CheapOair for our next vacation.

Date of experience: January 6, 2015
Arkansas
1 review
0 helpful votes
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Best support ever received. All performed as promised. Super on line travel rarangements. Completely satisfied with all aspects of the service. Highly recommend to travelers.

Date of experience: January 2, 2015
Michigan
1 review
0 helpful votes
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We flew from Traverse City to Chicago to Las Vegas; everything went very smooth. Cheap-O-Air is a great service that saved me time and money.

Date of experience: January 2, 2015
Georgia
1 review
0 helpful votes
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Customer service rep was very helpful over the phone and resolved my issues with full attention to my matters... Thank YOu

Date of experience: December 31, 2014

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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