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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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New York
1 review
3 helpful votes
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It is a scam
February 22, 2015

AVOID Cheapoair like the plague. Most horrible service where agents down right lie to your face about why they won't confirm your flight because they want to scam you and lure you in with fake low fare and force you pay more. Their excuse range from overbooked to cancelled flight (which confirmed with airline directly ALL LIES). Not to mention that receipt email has airline confirmation #, cheapoair just dont want to honor their fare posted on their website. Also no one answer phone and livechat is useless as they will say someone will call you back but never do! AVOID this website and it should be shut down. P.s. Their agent also said no guarantee of the fare they post online.

Date of experience: February 19, 2015
Indiana
1 review
1 helpful vote
Follow Sam A.
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I have been using cheapOair.com to book my flights. I trust it and recommend it to everyone to use. Honesty and accurate is the best way to name it.

Date of experience: February 19, 2015
New York
1 review
0 helpful votes
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I have only good things to say about this website and the customer service. Our flights were canceled due to bad weather and we were notified well in advance and given new tickets immediately. Thank you for your services.

Date of experience: February 19, 2015
California
1 review
0 helpful votes
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I'm on good hand
February 22, 2015

I like to travel with spirit it's the cheapest flight in USA and they have the best service

Date of experience: February 19, 2015
Massachusetts
1 review
0 helpful votes
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I was reluctant to book wiht a company wiht "cheap" in their name, but ifound it was easy to do. The flights were exactly what Ineeded. I was stuck in Floriday do to weather problems, and the interface between jet blue and cheap o air was fast and clean. I was able to get new flights (no charge). I will use Cheap o air again!

Date of experience: February 18, 2015
New York
1 review
0 helpful votes
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Will being using Cheapoair again! The service was efficient and easy.

Date of experience: February 18, 2015
Pennsylvania
1 review
0 helpful votes
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Thoughts on the site
February 21, 2015

Great site if your looking to book a flight fast and for a great price. When I used it everything went smooth and the customer service is great aswell, will definitely be a returning customer!

Date of experience: February 18, 2015
Canada
1 review
0 helpful votes
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Its a good site with amazing flight deals!. I was able to get a great deal for my trip to LA last month!

Date of experience: February 17, 2015
Florida
1 review
0 helpful votes
Follow Yenifer D.
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They lied and mislead me to purchase another ticket.

Date of experience: February 17, 2015
Idaho
1 review
0 helpful votes
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I had never used this website before and so tried it for our flight to and from Kauai. I was very impressed with the ease of using their website and very happy with the choices and the price we paid.

Date of experience: February 15, 2015
Florida
1 review
0 helpful votes
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Cheap I air is the best travel agency which make my travel easy and comfortable.

Date of experience: February 14, 2015
Washington
1 review
0 helpful votes
Follow Quinn S.
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Cheap O Air made it easy for me to book a flight for me and my spouse from Phoenix to Fort Myers at an amazing rate. I booked the flight less than a month in advance and was still able to book the same flights for both of us.

Date of experience: February 11, 2015
Washington
1 review
0 helpful votes
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I was very satisfied and do not have any complains. I would definitely book again with them in the future.

Date of experience: February 10, 2015
Canada
1 review
0 helpful votes
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This is the best website to locate low price tickets. It is so easy and helpful. I keep returning to it for my reservations.

Date of experience: February 8, 2015
Colorado
1 review
2 helpful votes
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I have used cheapoair multiple times and always had great experience except my most recent trip where my card was charged twice and it took me 2 days to get this sorted out.

It was very frustrating.

Date of experience: February 7, 2015
Arkansas
1 review
1 helpful vote
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I have used Cheapoair website to book airline tickets multiple times and it always gives me the best options, ease of booking, low fees and is great at notifying me of delays or changes in my flights. I can recommend Cheapoair online whole-heartedly.

Date of experience: February 7, 2015
New York
2 reviews
1 helpful vote
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CheapoAir has me going back for more. My experience with the purchase of airline tickets was wonderful. I was able o pick my seat and the times were favorable, too. Will do it again.

Date of experience: February 7, 2015
Massachusetts
2 reviews
0 helpful votes
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I booked my ticket last minute and cheapoair.com provided me with many flexible options. I was able to save $1,900 with the alternative date the website provided me. I thought I was going to have to pay $3,000 for my trip to Spain.

Date of experience: February 6, 2015
Indiana
2 reviews
0 helpful votes
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It was an amazing trip and everything was okay

Thank you so much

Date of experience: February 5, 2015
New York
1 review
0 helpful votes
Follow Laureta R.
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Great service for the online and on the phone representatives. I have bought tickets from Cheapoair before and never have i been disappointed from the price and or the service. I recommend this website to everyone for their future travels.

Date of experience: January 30, 2015

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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