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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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Texas
1 review
0 helpful votes
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The purchase of tickets and use of same was easy and the flights were as advertised. I would use them again.

Date of experience: December 31, 2014
Canada
1 review
1 helpful vote
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I need an explanation
January 1, 2015

I need an explanation. What is this taxes/fees in my credit card?
I put in red color. This never happened to me.
Other Tax/fees. This in my book with United airlines.
This is the first time I bought the tickets from cheapoair.
I'm upset with you guys. I saw some feedback sites where some people claimed about this tax/fee too.
An attendant informed me the value and told me that the value had changed on website(Cheapoair), but the next day I called them, I asked an explanation about the values, but it was another person who gave me another explanation. This was so strange. Two different explanation about the values was more expensive than others websites.

Date of experience: December 29, 2014
Wyoming
1 review
0 helpful votes
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I have used several site to book my air travel through the years but I found CheapOair to be the easiest to navigate and had the best airline prices. Additionally, the site format was so user friendly. Easy to navigate. I will definitely be using CheapOair to book my future flights.

Date of experience: December 29, 2014
Virginia
1 review
0 helpful votes
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I was very impressed with the courtesy and friendly service provided by CheapOair bookings and with the services provided by the carrier, US Air. Plan on using this service in the future. Thank you. Write your review to help others learn about this online business

Date of experience: December 29, 2014
Michigan
2 reviews
2 helpful votes
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I like this website because always giving a good price with a good company flights.

Date of experience: December 28, 2014
California
1 review
0 helpful votes
Follow Tyler J.
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I am completely delighted and satisfied with cheap o air. I will continue to book all future flights through cheap o air.

Date of experience: December 26, 2014
Florida
1 review
0 helpful votes
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Great company always have best airfare! Recheck a couple of times before you book to get best price.

Date of experience: December 26, 2014
New York
1 review
0 helpful votes
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My vacation was smooth flying,
And the price was right on with
CheapOair
Thank you!
I'll be back...

Date of experience: December 26, 2014
AE
1 review
0 helpful votes
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Despite having had an exchange of over 30 emails with Cheapoair they did not refund my ticket charges for a cancelled flight on Air France three months ago. This despite their promise to do so on many occasions.

Date of experience: December 24, 2014
Colorado
2 reviews
1 helpful vote
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Looking for a quick flight booking with cheapOair is as easy as 1-2-3. I didn't find it difficult to get a seat of my choice too. Definitely I will cheapOair again in my next trip.

Date of experience: December 23, 2014
Canada
1 review
0 helpful votes
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I use this website all the time and checked others as well, but it appears that it finds always the best flight from price point and flexibility of the flight. I will always use it and always recommend it to my family and friends.

Date of experience: December 23, 2014
California
1 review
1 helpful vote
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A trip to Colorado is a must for any traveler. Experiencing the Rocky Mountains should be on anyone's list.
Recently I had the pleasure of going to Colorado and it all began with going online.
Serendipitously, I found the CheapOair website and I'm glad I did.
One, two, three it was that easy!

I entered the dates and times of travel and locked in to a selection that met my needs. The site offers hotel and car rental options as well. Quickly I was able fill out the secure form and reserve my travel plans.
Thank You CheapOair for making it so easy to navigate your website. I also appreciated the downloadable itinerary and especially the follow-up reminders before and during my trip.

Date of experience: December 22, 2014
Canada
2 reviews
0 helpful votes
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CheapOair is a fantastic travel site. It was my first experience and I got a great deal.

Date of experience: December 22, 2014
New York
1 review
0 helpful votes
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Best deal I could find on airline tickets so close to the departure date. Site was easy to maneuver as well! Great Service.

Date of experience: December 18, 2014
Iowa
1 review
0 helpful votes
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It is comfortable
December 20, 2014

It is comfortable.
The workers who work their they are kind people

Date of experience: December 17, 2014
New York
1 review
0 helpful votes
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We have never been disappointed by booking through cheap o air they have always been very helpfuland always our first choice of booking.

Date of experience: December 17, 2014
Pennsylvania
1 review
0 helpful votes
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Overall experience is good, just waiting for an update before one day of my flight.

Date of experience: December 16, 2014
New York
1 review
0 helpful votes
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I have always had a good experience with CheapOair. I had a difficult situation trying to get my daughter home from France once and their customer service folks bent over backwards helping us through the situation.

I just booked a flight with them for my son to bring him home from Japan. CheapOair consistently has the best rates. I will not hesitate to use them again.

Date of experience: December 15, 2014
Canada
1 review
0 helpful votes
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I have travelled with CHEAPOAir and find their prices unbelievable!
I have travelled, return, from Vancouver, B. C. to Venice, Italy for $ 479 plus taxes and the airlines we used were top notch-WEST JET, AIR ALITALIA, and KLM.
I love using CHEAPOAIR and I am also is the vacation business and recommend to my friends and clients, that they also book with CHEAPOAIR.
Heather Mallory-British Columbia, Canada

Date of experience: December 12, 2014
New Hampshire
1 review
0 helpful votes
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I first booked with cheepoair last year, it was so easy and fast that it's my #1 booking site forever! Thank you for taking all the stress out of booking a flight.

Date of experience: December 11, 2014

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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