Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The purchase of tickets and use of same was easy and the flights were as advertised. I would use them again.
I need an explanation. What is this taxes/fees in my credit card?
I put in red color. This never happened to me.
Other Tax/fees. This in my book with United airlines.
This is the first time I bought the tickets from cheapoair.
I'm upset with you guys. I saw some feedback sites where some people claimed about this tax/fee too.
An attendant informed me the value and told me that the value had changed on website(Cheapoair), but the next day I called them, I asked an explanation about the values, but it was another person who gave me another explanation. This was so strange. Two different explanation about the values was more expensive than others websites.
I have used several site to book my air travel through the years but I found CheapOair to be the easiest to navigate and had the best airline prices. Additionally, the site format was so user friendly. Easy to navigate. I will definitely be using CheapOair to book my future flights.
I was very impressed with the courtesy and friendly service provided by CheapOair bookings and with the services provided by the carrier, US Air. Plan on using this service in the future. Thank you. Write your review to help others learn about this online business
I like this website because always giving a good price with a good company flights.
I am completely delighted and satisfied with cheap o air. I will continue to book all future flights through cheap o air.
Great company always have best airfare! Recheck a couple of times before you book to get best price.
My vacation was smooth flying,
And the price was right on with
CheapOair
Thank you!
I'll be back...
Despite having had an exchange of over 30 emails with Cheapoair they did not refund my ticket charges for a cancelled flight on Air France three months ago. This despite their promise to do so on many occasions.
Looking for a quick flight booking with cheapOair is as easy as 1-2-3. I didn't find it difficult to get a seat of my choice too. Definitely I will cheapOair again in my next trip.
I use this website all the time and checked others as well, but it appears that it finds always the best flight from price point and flexibility of the flight. I will always use it and always recommend it to my family and friends.
A trip to Colorado is a must for any traveler. Experiencing the Rocky Mountains should be on anyone's list.
Recently I had the pleasure of going to Colorado and it all began with going online.
Serendipitously, I found the CheapOair website and I'm glad I did.
One, two, three it was that easy!
I entered the dates and times of travel and locked in to a selection that met my needs. The site offers hotel and car rental options as well. Quickly I was able fill out the secure form and reserve my travel plans.
Thank You CheapOair for making it so easy to navigate your website. I also appreciated the downloadable itinerary and especially the follow-up reminders before and during my trip.
CheapOair is a fantastic travel site. It was my first experience and I got a great deal.
Best deal I could find on airline tickets so close to the departure date. Site was easy to maneuver as well! Great Service.
We have never been disappointed by booking through cheap o air they have always been very helpfuland always our first choice of booking.
Overall experience is good, just waiting for an update before one day of my flight.
I have always had a good experience with CheapOair. I had a difficult situation trying to get my daughter home from France once and their customer service folks bent over backwards helping us through the situation.
I just booked a flight with them for my son to bring him home from Japan. CheapOair consistently has the best rates. I will not hesitate to use them again.
I have travelled with CHEAPOAir and find their prices unbelievable!
I have travelled, return, from Vancouver, B. C. to Venice, Italy for $ 479 plus taxes and the airlines we used were top notch-WEST JET, AIR ALITALIA, and KLM.
I love using CHEAPOAIR and I am also is the vacation business and recommend to my friends and clients, that they also book with CHEAPOAIR.
Heather Mallory-British Columbia, Canada
I first booked with cheepoair last year, it was so easy and fast that it's my #1 booking site forever! Thank you for taking all the stress out of booking a flight.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

