CheapOairReviews 14,845

They baited me in with a slightly below average price for my travel. I booked after confirming the flight information and purchased the round trip package.

My confirmation email contained a different return flight which is completely unacceptable. They offered to change it for over $300 more! 15 minutes after I received the confirmation!

I found a much cheaper return flight through another company straight up without any exchange difference.

These people are crooks and scumbags. They like to blame the airlines for their deceptive actions too.

They also said that there is a cancel fee and I'd need to wait 7-10 days for my refund if I canceled.

This company is corrupt and their employees are arguementitve and barely speak English.

I booked a trip through cheap o air and PayPal. When we arrived to the airport, they stated our ticket was invalid. Invalid? After waiting an hour and essentially missing the flight, they claimed we were late and our flight was non refundable. We were late because of ticket was invalid. Meanwhile our bags sat in the location in which we were traveling to. They refused to help. The airline refused to help as we didn't book through them. We will never use them or United Airlines again. We lost money for a trip we never even went on. Terrible customer service. Terrible people. Terrible business. They get paid by screwing you over. Stay Away!

They are cheaters. I booked a flight less than 12 hrs ago with a flight insurance, and I got denied for a visa. They have been passing me around for the last 2 hours. UNHELPFUL, UNETHICAL, UNSUPPORTIVE, ROBBERS, CHEATERS. They have charged me 74$ for a USELESS insurance, and they do not do anything. I am very upset and very very disappointed. Pay a little extra somewhere that supports their customers. If anything happens to you they will not help. Save yourselves.

Cheap Air provides a true CHEA and Terrible customer service. Do not waste your money and time, I have been waiting to talk to someone from in cancellation department for 2 hours and 35 minutes. I was transferred to 4 people ( I am serious and I am no exaggerating) Their customer service is from India, very hard to understand when they talk too fast. When the 4th person answered and started to talk, I couldnt understand 1 word and when I asked him to talk slowly to understand what he says, he just HUNG UP on me. POOOOOR service. I give them - 1

Never buy a ticket from cheapoair. They steal your money in a pure legal way. I bought a ticket and set the prices to be displayed in Australian dollar. I assumed the the displayed prices are all in Australian dollar. But it was a malfunction of the website since they were still in USD although it showed AUD on top of the page. USD was not displayed next to the prices at all. So, I totally assumed they were all AUD. I paid for that and then got charged for 70$ more for the exchange rate. I complained to them and they said your booking confirmation was based on USD. But, how am I supposed to know that when I had set them to be based on AUD? I couldn't do anything to prove that I had set the prices to be based on AUD.

Does anyone know that cheapoair charges $50 to cancel your reservation within 1 hour period? I made a booking for 2 persons with Spirit but nowhere it was indicated that I will have to pay an extra $37 per flight to bring carry-on bag. I realised the bug only when I received an email from Spirit where it was clearly writen that I was not allowed to bring any bag with the booking I made with Cheapoair. So, Spirit offered free cancellation but since my booking was made via cheapoair the agent and her manager did not wanted to refund my tickets. Bottom line AVOID Cheapoair.