CheapOairReviews 14,845

I figured out how to change my itinerary time for my trip.

Excellent. Best price. Fast. That is it. No more comments. I don like when I'm asking for one think and I have to do 10

Very difficult to communicate with a 'person' about questions or issues. NOT very customer service friendly. This applies to live phone conversation particularly but also includes your, so called, CHAT room response.

Fast and easy booking with great rates. Always a pleasure booking with CheapOair. Will be a returning customer.

Very easy to navigate web page, great prices and verity of options.

Very easy to book, great deals, I was asked and explained for each optional service.

Flight prices change before I could book flight. Thank you

The Service was quick and easy. I enjoyed the website.

Nice! And great to search for flight! The site loading so quick.

After being put in the hold que over 3 times and left for over 30 min each it, I called back again and got Mandy who transferred me to Robert in Hotel Packages. Robert apologized for my previous experience and assured me that he would take care of me. Robert communicated well to inform exactly what and when he was doing. I appreciated the communication, because it made me feel like Robert was going to take care of me. Robert was very knowledgeable, proficient and through. It took a while, because he had to contact another department to get approval and call the hotel, but I felt confident that he would help me and he did. Thank you Robert for helping to put my trust back into CheapOair.

Tap cancelled on leg of my business flight ChepOair did not keep up w/ change, every time I called customer service had to wait > 90 minutes on hold
(3x), than for a week they were lying, at the end when I cancelled payed extra $2000 to get to my destination. Very poor unprofessional outfit.
Res no *******

Good Luck and happy to be part of CheapOair. The experience was interesting..

Excellent service. Accesibility. Good page Me gustò el servicio y la facilidad para buscar en la pàgina

Cheapoair is full of disrespectful, condescending and most importantly lying agents. Their customer service is utterly disgraceful and downright disgusting. I called to cancel a flight and was transferred to 12 agents who all said they couldn't process cancellations and transferred me. I was on the phone for 3 hours and 25 mns. The 12th agent Susan promised she would escalate the call, and follow up in a half-hour. That obviously never happend. I repeated the same thing over and over again. I will be filing a formal complaint and have them pull my calls. The level of gaslighting is truly something else. They hope they can frustrate you out of your money but I am not the one. It is 4am my time and I'm now dealing with a rude agent who has consistently called me a liar for repeating information i was given by their agent. It's absurd that they think they can collect money and then treat customers like trash. One star is way too generous

I love booking with Cheapoair, so reliable and great customer service. Thank you!

Eighteen months of trying to get our money refunded due to cancelations due to covid 19. Received a total refund from Singapore Airlines and Air New Zealand. Lost $1495. 00 with Cheapoair. Our borders are still closed and they just ignore us. Never go near them again.

Everything is easy to do and understand help is available when needed

Información rápida y precisa. Precios accesibles. Fácil de identificar ofertas en página web

Very good service and good price good customer service

Very nice. Your service is better than others. I tried to use my debit card with other services but they all rejected mine for no reason.