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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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California
1 review
0 helpful votes
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Great costumer service
December 13, 2021

Great, Great service, he are super costumer services

Date of experience: December 13, 2021
Texas
1 review
0 helpful votes
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Great
December 13, 2021

Great service! We will use this service again!
Searched all over the internet for alternatives but CheapOAir had the best of everything!

Date of experience: December 13, 2021
Somalia
1 review
0 helpful votes
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Thank you a lot for the opportunity which gives me chance to book my fligth easily during the uncertainty.

Date of experience: December 13, 2021
Washington
1 review
0 helpful votes
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First time using your site
December 13, 2021

Very user friendly and nice selections on flights and dates to leave

Date of experience: December 13, 2021
New Jersey
1 review
0 helpful votes
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Quick and efficient
December 13, 2021

Professsional me gusto mucho por los precios y la facilidad en la busqueda de un boleto

Date of experience: December 12, 2021
Missouri
1 review
0 helpful votes
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Reasonable price
December 13, 2021

The price of the package plus the layovers were not very long and the time of leaving flights arriving flights was pretty much convenient for me

Date of experience: December 12, 2021
Bangladesh
1 review
0 helpful votes
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Excellent
December 12, 2021

Very good service customer friendly support. Good website user friendly as well. I hope I will get the RAV4 … that is my choice. Hope they will provide me the same with winter tires

Date of experience: December 12, 2021
Hawaii
1 review
0 helpful votes
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Fast and thorough
December 12, 2021

Quick and easy
Always remind me to verify the dates

Date of experience: December 12, 2021
Texas
2 reviews
0 helpful votes
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The good and the confusing
January 10, 2022
Updated review

I received an email saying the airline made changes to my booking that I needed to accept. However, following the provided link doesn't get me anywhere useful. HELP!

As it turns out, this was probably just a confirmation of my seat selections. I hope so, since no one has ever responded to my questions about it.

Date of experience: December 11, 2021

I received an email saying the airline made changes...
January 10, 2022
Previous review

I received an email saying the airline made changes to my booking that I needed to accept. However, following the provided link doesn't get me anywhere useful. HELP!

Date of experience: December 10, 2021
Colorado
1 review
0 helpful votes
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Great to fly cheapO
December 11, 2021

Great website can't wait to use them to fly again.

Date of experience: December 10, 2021
Pakistan
1 review
0 helpful votes
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Great Service
December 10, 2021

Great experience. Will utilize service again in future.

Date of experience: December 10, 2021
Saudi Arabia
1 review
0 helpful votes
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Worst ever
January 9, 2022

Every time I remembered I plan to travel with CheapOair and I paid 3386USD and I had to cancel my flight because of COVID 19 and country ban. The airline make it so hard to refund my money ( calling, emailing, waiting). I paid of the insurance. But they refund 2,617 USD and took 769 USD
They don't take into consideration that I had to cancel because of health issue and government

If you want to have depression go ahead with booking through them

Date of experience: December 10, 2021
Michigan
1 review
0 helpful votes
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Your Trip Start Here
December 10, 2021

Great place to start your trip. CheapOair gave me competitive deal almost all the time.

Date of experience: December 9, 2021
Arizona
1 review
0 helpful votes
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Confusing car rental situation
January 8, 2022

If a passenger like myself is over 70 years old it should tell me (71 y. O.) that I cannot rent a car instead of going back and forth on different options and always being told the different cars I chose were not available. Immediately afterwards I got a call from Cora (*******@onetravel.com) who was very nice and helped me. However, there is still confusion since she gave me another rental company and helped me book a car. The name of the company is Centauro. After hanging up w. Cora I received another email from *******@onetravel.com telling me the pickup is@ Avis-Aluguer de Automoveis. I called Cora back and she tried to call the company herself but the liner was busy. So, now I am still not sure is the name of the company to pick up the car Centauro or the other name I just mentioned.

Date of experience: December 9, 2021
Pennsylvania
2 reviews
0 helpful votes
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Great site!
December 9, 2021

The site was very easy to use and results were quick and easy to read. The prices are great.

Date of experience: December 9, 2021
Maryland
1 review
0 helpful votes
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Guate 2022
December 9, 2021

Easy to use, was able to find what i was looking for.

Date of experience: December 8, 2021
Missouri
1 review
0 helpful votes
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Totally satisfied unless i start receiving flight change notification every day like my previous bookings

Date of experience: December 8, 2021
California
1 review
0 helpful votes
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Too many Pop Ups
December 8, 2021
Updated review

I had a problem with pop ups, confused on how to get to the next step after booking.

Date of experience: December 8, 2021

Too many pop ups, get me confused on going to next...
January 7, 2022
Previous review

Too many pop ups, get me confused on going to next step.

Date of experience: December 8, 2021
Florida
1 review
0 helpful votes
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Should have more agents answering the phone, but booking online is easy

Date of experience: December 8, 2021

Great very easy but can't get anyone on the phone
December 8, 2021
Previous review

Great very easy but can't get anyone on the phone

Date of experience: December 8, 2021
Canada
1 review
0 helpful votes
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Poor information at the moment we book, and when I try to get help with customer services by phone, after hours waiting, they do not have answer and ask me to call the airline.
The booking information they send to the airline for tickets is wrong, even do I provide them with the right information and now is me who has to call the airline to solvent the problem.

Date of experience: December 8, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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