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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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New York
1 review
0 helpful votes
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Worse company ever
January 16, 2022

Worse company ever, please stay away from this company if you ca, they charge me $400 without my knowledge

Date of experience: December 17, 2021
Virginia
1 review
0 helpful votes
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Extra charges?
January 16, 2022

Can't believe there's an extra fee just to choose economy seats.

Date of experience: December 17, 2021
Jamaica
2 reviews
0 helpful votes
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Cheapoair Survey
December 17, 2021

Quick. Efficient. Reliable. Informative. Price Competitive. Satisfied Customer.

Date of experience: December 17, 2021
Wisconsin
1 review
0 helpful votes
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Argentina 2022
December 17, 2021

It was quick and easy. I would like to have a link for a better explanation for baggage.

Date of experience: December 16, 2021
Canada
1 review
0 helpful votes
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CHEAP O AIR
January 15, 2022

DO YOUR SELF A FAVOUR NEVER BUY ANY THING FROM THIS WEBSITE after cancellation the airline issued credit and this agency steals money from customers they took 75 $ in agency fees and admin fees.

Date of experience: December 16, 2021
Ohio
2 reviews
0 helpful votes
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So far so good
December 16, 2021
Updated review

So far so good, it's hard to rate something that's in the future. All I know is so far, the plans made are good and I cannot make any other judgement until the travel is complete.

Date of experience: December 16, 2021

Simple and easy method
December 1, 2021
Previous review

Simple and easy method.

Date of experience: December 1, 2021
Georgia
1 review
0 helpful votes
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Satisfied customer
December 16, 2021

I love that you all offer low rates and have affirm for a payment plan

Date of experience: December 15, 2021
California
1 review
0 helpful votes
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Worse customer service
January 15, 2022

I have used CheapOair for my flight from Fresno to Toronto. I received an email 72 hours before my flight about the time change and my new layover time is 18 h 35 mins. I am traveling with my 2 kids. It's been more than 13 hours and I am on phone to connect to their customer service. After 59 mins it automatically disconnects the calls. Whoever answers my calls tells me to hold, then one female Kaitlyn extension *******, told me she will call me after one hour, she will contact the airline to find the solution. Nothing done yet. It's very frustrating. I hope they will call me back and will help me out.

Date of experience: December 15, 2021
Arizona
1 review
0 helpful votes
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Go Cheap-o-Air
December 16, 2021

Changed ticket twice & both times, agents were very helpful & efficient

Date of experience: December 15, 2021
Connecticut
2 reviews
0 helpful votes
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Happy with the results
December 16, 2021

It was quick and easy. I love the website. Always new deals

Date of experience: December 15, 2021
Florida
1 review
0 helpful votes
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Good travels
December 16, 2021

Very nice so fare i like traveling out of state.
Love going with this company all the time

Date of experience: December 15, 2021
Florida
1 review
0 helpful votes
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This company has no business since. The line that suppose to help you has you hold for hours then hangs up on you with out speaking to anyone. After you send your money they don't care what happens.

Date of experience: December 15, 2021
New Jersey
1 review
0 helpful votes
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Christmas
December 15, 2021

It was hard to find a flight for my son, but you had some good choices. I didn't see any mention of baggage charges.

Date of experience: December 15, 2021
Louisiana
1 review
0 helpful votes
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Great prices are way up$$$$$ hope prices go back to normal soon

Date of experience: December 15, 2021
Illinois
1 review
0 helpful votes
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Wow.
December 15, 2021

Cool, awesome, very nice, helpful, lovely, amazing.

Date of experience: December 14, 2021
France
1 review
0 helpful votes
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Happy
December 14, 2021

Great experience compared with others Great Service, makes me feel comfortable and safe for my travel plan.

Date of experience: December 14, 2021
Mexico
1 review
0 helpful votes
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Perfect
December 14, 2021

Best prices online, I am a happy customer and always come back!

Date of experience: December 13, 2021
Arizona
1 review
0 helpful votes
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Outstanding!
December 14, 2021

The process was easy and the site was clear to the point.

Date of experience: December 13, 2021
North Carolina
2 reviews
0 helpful votes
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Great price options!
December 14, 2021

I was very happy with the number of flight options, including the dates, the prices, and the times offered. I found several that fit my needs. My only negative is that the site seemed a little confusing when I wanted to explore a change to one leg. You have to be aware they will give you alternate dates for both legs.

Date of experience: December 13, 2021
PG
1 review
0 helpful votes
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By far best travel site and lives by its name cheap cheap

Date of experience: December 13, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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