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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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North Carolina
2 reviews
7 helpful votes
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Cheap like name says
June 30, 2022

Cheapoair like name says is cheap in service. If airline has any issues these skrs just say we dont know anything. Give connection of 30 mins away and no way you can catch connection on jfk and ewr but they dont care. If something bad happens then they dont even update on ticket you create AIR TICKET NUMBER & AIRLINE CONFIRMATION. Booking# *******

Date of experience: May 31, 2022
Ecuador
1 review
0 helpful votes
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Service
May 31, 2022

Excelente servicio lo recomendare a muchas personas

Date of experience: May 30, 2022
Canada
1 review
0 helpful votes
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If you cancel a trip, they will promise credits on further flights. The credits are lies. When you buy a trip, at the end of the transaction, it informs you that the plane is now full, therefore you need to book another flight. However they take the money from your credit card and put you on the plane anyway. When you can finally speak with somebody, they transfer you 28 times. Then they email you asking very stupid questions such as: booking numbers, confirmation numbers (which are information they already have). If you do not reply within 24 hours, they close your ''case'' and keep your money.

Cheapoair are scammers, I will never buy a single plane ticket with them anymore. I hope this review will make them lose more business than the money they stole from me.

Date of experience: May 30, 2022
Canada
1 review
0 helpful votes
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Worst experience with Cheapoair during the pandemic era, gave a new meaning to the fact why NOT to use any third party agency for booking flights :(

Date of experience: May 30, 2022
Italy
1 review
0 helpful votes
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Great service
May 30, 2022

Fast and efficient The process was streamlined and easy to understand and execute. Great Job

Date of experience: May 30, 2022
Alabama
1 review
0 helpful votes
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Good product, frustrating app
May 30, 2022

My app keeps stalling out when I change flight dates. I keep having to exit the program and start again. Not good! Otherwise, once done, I liked the deals that I got with your service.

Date of experience: May 29, 2022
Maryland
1 review
0 helpful votes
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The best
May 29, 2022

I always buy with cheapOair because it has very cheap prices.

Date of experience: May 29, 2022
Georgia
2 reviews
0 helpful votes
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Great service
May 29, 2022

Quick and easy. Great service. Too much request. Enough already

Date of experience: May 29, 2022
Canada
1 review
0 helpful votes
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Great service
May 29, 2022

I like it a lot here on cheapoair.com thank you for your services and the point system.

Date of experience: May 29, 2022
Nevada
1 review
0 helpful votes
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Good
May 29, 2022

It was okay, nice, effective, efficient, good and good

Date of experience: May 29, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent. Easy to book and more discounts available!

Date of experience: May 28, 2022
Georgia
1 review
0 helpful votes
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Affordable
May 29, 2022

I love the good deal I got. I will always use CheapOair in booking my flights and car rental.

Date of experience: May 28, 2022
Bahamas
1 review
0 helpful votes
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I am a Fan of Cheapoair
May 28, 2022

Hi 5 to customer care - I called to change details and was dealt with very professionally

Date of experience: May 28, 2022
Arizona
1 review
0 helpful votes
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Cheaper
May 28, 2022

Easy and quick and cheaper than other sites. Positive experience overall

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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Travling
May 28, 2022
Updated review

The process was easy, but. You have to pay for items that should have been included with the flight. (seat placement charge, luggage charge,:{ Next time I will drive).

Date of experience: May 28, 2022

The process was easy
June 17, 2022
Previous review

The process was easy

Date of experience: May 18, 2022
Ecuador
1 review
0 helpful votes
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Comentarios
May 28, 2022

Tuve que estar todos los dias en contacto hasta poder decidir dia y vuelos

Date of experience: May 28, 2022
Colorado
1 review
0 helpful votes
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Everything was okay when I was booking tickets and putting the names at the end final Enter they changed the price,
That's what I didn't like it only because
Of approximately $ 50 from
$ 554.00 To $ 596.00

Date of experience: May 28, 2022
New York
1 review
0 helpful votes
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Ticket
May 28, 2022

Ok it was good and convenient. It was easy to use and purchase.

Date of experience: May 28, 2022
Canada
1 review
0 helpful votes
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Excellent.
May 28, 2022

Thank you for suggesting me options and booking the ticket in a short period of time.

Date of experience: May 27, 2022
Canada
1 review
0 helpful votes
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The site was very easy to use.
May 27, 2022

Very user friendly and very forgiving if any mistake or error is made by the user.

Date of experience: May 27, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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